Mpesa customer care tanzania. html>aa

Sep 28, 2019 · As of June 2019, there were six mobile money providers in Tanzania; Vodacom Mpesa (41% market share), Tigo Pesa (30%), Airtel Money (18%), Halotel Money (7%), EzyPesa (2%), and TTCL (2%). Wir haben das Erscheinungsbild der App neu gestaltet und die Benutzererfahrung erheblich verbessert. O. M-PESA Legal; Promotions and Offers; M-PESA Journey; M-PESA For You. You can change your PIN via M-PESA App or USSD *334#. Tigo 1. Calling Safaricom customer care is another effective method you can use to reverse a wrong MPESA transaction. Alternatively, opt in using the M-Pesa app. g. Press 4 enter the Business Number, using 256699 4. Select 1 to confirm the transaction. You will follow a few voice prompts before getting through to a customer care agent. For example, if you are in Kenya, you can contact M-PESA Customer Service on 234 from your Safaricom line. M-Pesa is a mobile phone-based money transfer service, payments, and micro-financing service, originally launched in Kenya and Tanzania. Follow the prompts to make a payment 1. Feb 15, 2024 · Without a doubt, the best way to send money from the US to M-Pesa in Tanzania is to choose an online money transfer provider that supports M-Pesa payouts in Tanzania. They can be reached using the number 100. Dec 5, 2014 · Vodacom Tanzania’s M-Pesa program has announced the launch of a new online payment service through the Vinjari web-based platform that will facilitate the making of payments to local businesses that are registered with Vinjari. 4. Call from abroad on +255 754 700 000. How to Reverse Mpesa Transaction by Calling Customer Care. The service is available 24/7. New M-Pesa charges were introduced by Safaricom on July 29, 2023. Select the Services tab Nov 27, 2023 · Welcome to the NEW M-Pesa for Business app in Tanzania! The M-Pesa for Business app is the easiest way for M-Pesa merchants to see sales and make payments In this version, merchants will be able to: Track business growth - View your businesses balance - View your recent transactions - View account statements Transact easily Mar 22, 2024 · If you’re sending money to or from M-PESA through a third party service, the delivery times will depend on the specific provider and payment. Select Pay Bill and enter business number 255255. The accuracy of the company profile for Vodacom M-PESA is validated by the company owner, representative, or directory administrator. M-PESA Global. Joining us for the conversation was Carolyne Gathinji, a McKinsey associate partner based in Nairobi. 6. , STK or USSD or App) by an M-Pesa User, meaning that money, must be top up onto the Card at the time of creation or purchase. Nov 17, 2012 · [h=1]How do I pay my DStv Account?[/h][h=3]Vodafone M-Pesa[/h] Dial *150*00# Select 1 for M-Pesa; Select 4 for Pay bill; Enter the DStv business number- 300000; Enter your reference number (this is your DStv smartcard number or account number) Enter the amount you wish to pay in Tshs; Enter your PIN number; Press 1 to confirm your transaction M-Pesa. Register For M-PESA; Experience M-PESA; M-PESA Reversal; Using M-PESA; Manage Your Account . In case you wish to receive 100% accurate betting tips plus Betika jackpot predictions, Jackpot Kenya is […] How to Top Up your PayPal account with MPESA. Enter your repayment amount 6. Reverse an MPESA Transaction via Safaricom Customer Care. As soon as you realise you have made a wrong Mpesa transaction, you are advised to call customer care. The costs of using M-PESA to send a payment will depend on where your phone is registered to and the way you set up your payment. With this service, you can transfer money, make bill payments and purchases directly from your mobile phone. M-PESA Statement; Tariffs & Limits . 50 at an M-PESA agent outlet is impossible. Browse the TV . About this App The fastest and safest way to send money and make digital payments in Tanzania. Whatever your case is, this post will show you the available MPesa contact details and how to contact Mpesa customer care for assistance. to . Step 3. Mpesa increased its market share after expanding its customer base from 9,014,088 in December 2018 to 9,378,738 in June this year. In Tanzania, if the money was sent via M-Pesa, it will go directly into your Vodacom M-Pesa account. Call the toll-free number 234 from your Safaricom line. Some of the reasons most Kenyans contact customer centres include: M-pesa reversals; Unauthorized money transfers; Resetting Mpesa PIN; Product information: Inquiries about M-Pesa products, services, tariffs, and new features. Vodacom M-Pesa is a partnership between Vodacom Tanzania and Safaricom Kenya. Vodacom Tanzania M-Pesa Image: instagram. com, @vodacomtanzania Source: UGC. The card includes a 16-digit card number, the card's expiry date (mm/yy), and Jul 6, 2022 · For MSISDN accounts, ( Eg. Withdrawal of less than KSHs. Dial *840# from your Safaricom line. GearAdvice; App please do get in touch by sending an email to customercare@vodacom. Safaricom Mpesa customer care number . Discover. To pay with Mpesa, follow the following steps. 0. However, for all requests about the M-PESA GO account – e. e. Throughout this article, we will detail how to contact Mpesa customer care to have your Mpesa query sorted on time; otherwise, it will lose the money. M-PESA APP is an application that enables customers to access the M-PESA services and Vodacom related consumer financial services including Payments, Loans and Savings, Insurance, International Money Transfers, other Applications as Mini Apps as well as customer support services through one central location. BOX 543 Dar-es-Salaam Tanzania, ATC House, Second Floor, Ohio Street, Dar Es Salaam +255 748 773 900 | info@airtanzania. It’s available to any Vodacom customer, registered with M-Pesa and above 18 years of age. Go to Zuku Self Care Page; Click on Speed Test and then Go. Dial *840# Accept terms and conditions by selecting 1; You will get the following message “You are opting in to M-Pesa global enter M-Pesa pin”. Dial *150*00# to access the M-Pesa menu. Get in the This Card cannot be a credit card or a charge card; nor is it a debit card linked to a current M-Pesa account; it is a virtual card generated via an M-Pesa channel (i. Dial *840# to get started and send money across borders. You can reach the M-pesa customer care by calling different number, depending of the market you are the customer. M-PESA ( M for mobile, PESA is Swahili for money) is a mobile phone-based money transfer service, payments and micro-financing service, launched in 2007 by Vodafone and Safaricom, the largest mobile network operator in Kenya. Contact Safaricom authorized dealers, M-PESA agents, Safaricom Retail Shop, call Safaricom Customer Care or Kopo Kopo Inc Safaricom by dialing 100 for prepay customers, 234 for M-PESA and 200 for post pay customers, or via email. Choose ‘Roaming Cash Out’ 3. Vodacom Tanzania Public Limited Company is Tanzania's leading mobile operator and mobile financial services provider, with the fastest nationwide data network and the largest mobile money network in the country. Go to Mpesa Menu; Select Lipa na M-PESA Pay Bill Option; Enter Paybill Number 320323 Here’s an in-depth guide on how to send money from Kenya to Tanzania via M-Pesa: Opt In to M-Pesa Global: You need to activate this service once: Via USSD. Select “Mini Statement. Vodacom also supports other services like Vodacom M-Pesa, an exclusive app that people use to send money using their phones, and Vodacom M-Pawa, which enables users to access their savings and loan accounts. Vodacom Tanzania cautions customers against downloading or attempting to use of any other App that purports to offer easy access to M-Pesa. ‎Welcome to the new M-Pesa App M-Pesa, the largest and most innovative mobile financial service in Tanzania, has enhanced your experience by lauching a new version of the M-Pesa App. Open your M-PESA, select “Lipa na M-PESA”, then “Pay Bill”. Be an M-Pesa registered customer. You will use this email if you are a prepay customer- customercare@safaricom. Under account number, enter the Tanzania recipient’s mobile number in the format 2557XXXXXXXX; Enter amount you wish to send Mar 4, 2023 · Makato mapya M-Pesa 2023 | Vodacom Mpesa Charges. You are now ready to play. Enter your mobile number as the reference number 5. You can do this by dialing 100 or 200 for pre-paid and post-pay customers, respectively. Apr 12, 2022 · To obtain your M-Pesa mini Statement use the steps below: Dial the Mpesa code *234#. The official phone number for Safaricom and Mpesa is 0722000000. tz for services rendered within the travel industry including payments for hotels, tour packages and flights. You will be required to listen and follow the instructions carefully, pressing the prompted numbers until you are directed to the self Mpesa reversal. 1. 6 million customers. You can change your M-PESA PIN, as many times as you wish especially when your PIN is at risk. Sep 8, 2021 · To do this, you can provide the MPESA message you received after sending the money. Visit any I&M Bank Branch, Contact us through +254 20 322 1000 or email [email protected] The M-Pesa 4 digit PIN can as well be used! This is the only official and authorised App for accessing your M-Pesa account in Tanzania (GSMA Mobile Money certified). How do I get my Vodacom mpesa statement? (Tanzania) 1. Njuguna Ndung’u. Calculate the KES amount you need to convert to get the USD amount you want in your PayPal account. Read reviews, compare customer ratings, see screenshots and learn more about M-Pesa Tanzania. Sep 9, 2020 · The Mpesa agent will make a call to customer care who will initiate a reversal immediately. Users are barred from directly depositing money into another M-Pesa customer’s account at an agent outlet. 5. Select country – Tanzania 4. <br><br>My skills and experiences span across support and commercial functions, including Sales and Distribution, Retail Sales, Customer Service, Product Experience and IT Project Management. We have redesigned the look and feel of the App, and greatly improved the user experience. Safaricom has brought its customer care and other services closer home through the Safaricom Selfcare. To get these tips,you pay Ksh 999 per month or Ksh 499 for two weeks by following these steps: M-Pesa Customer Care & Contacts. What is M-Pesa Tanzania? M-Pesa Tanzania is service offered by Vodacom that allows the transfer of electronic mobile money from person to person and business to via a mobile phone. Jul 22, 2019 · Both you and the merchant will then get confirmation messages from M-PESA. Enter Vodacom Mpesa agent number 5. For Lipa Na Mpesa wrong PayBills and Till numbers, it’s advisable that you contact the merchant directly to request for reversal before you think of contacting the Mpesa customer care. You will be connected to a friendly and helpful agent who will assist you with your issue. Phone Number: +254791888222. M-Pesa, the largest and most innovative mobile financial service in Tanzania has enriched your experience by launching the M-Pesa App. tz or calling customer care 100. Vodacom M-Pesa: 150888; Airtel Money: 150888; Tigo Pesa: 150888; Halopesa: 150888; Step 2. The M-PESA GlobalPay virtual card allows customers to pay international online merchants for products and services using their card credentials. Jul 31, 2020 · Nionavyo Mimi Na Ushauri Wangu Kuhusu Huduma Za Mpesa Mastercard Tanzania Kulingana na huduma nilivyopata (Huduma ya Kiteknolojia na Huduma kwa Mteja) basi nina mashaka sana na uhakika wa HUDUMA ZOTE na MAONO mazima ya kampuni hili kama kweli limedhamilia KWELI KUWASAIDIA WATU ktk huduma mbalimbali maana HUDUMA KWA MTEJA inatupa picha juu ya Vodacom Tanzania Public Limited Company is Tanzania's leading mobile operator and mobile financial services provider, with the fastest nationwide data network and the largest mobile money network in the country. With an M-Pesa account, users can transfer cash and shop for products and M-Pesa, der größte und innovativste mobile Finanzdienst in Tansania, hat Ihre Erfahrung durch die Einführung einer neuen Version der M-Pesa-App bereichert. Also known as mobile money, it’s an alternative banking system that doesn’t require an actual bank account to make transactions. Agent support: M-Pesa agents might need assistance with float management, commissions, or operational issues. If you’re completely unsuccessful, contact customer care for help. The merchant contact numbers can be got from Safaricom directory by dialing 191 toll free. This guide will help you as we have provides all information about M-Pesa charges Tanzania, Scroll down to read the full Details. Dial *150*00# Tigo - Pesa Airtel Money NMB Mobile First National Bank Tanzania LTD (FNB) National Microfinace Mar 10, 2021 · Vodacom offers the right products and services for mobile banking, data storage, security solutions, among others. , reversal, sim swaps, etc – you as the parent must give your consent. Dial *150*01# to access the Tigo Pesa menu 2. Feb 24, 2023 · However, if you sent money to the incorrect till number, call Safaricom customer care immediately to have the transaction reversed. You can reverse the Mpesa transaction by dialing 100 or 234 free of charge. M-PESA Journey; M-PESA For You. The minimum amount will vary depending on the current USD-KES exchange. P. tz This is a VISA virtual card that connects to the customer's M-PESA wallet. Press 4 to make a payment with Vodacom M-Pesa. We provide various communication services to more than 12. Tel: +255 22 219 9600 Tel: +255 78 410 4700, +255 76 898 8800 Email: [email protected] Get Directions. In general, many excellent providers offer this service, including WorldRemit, Remitly, Skrill, and others, but depending on your exact transfer, not all providers might be available. “M-Pesa has played a leading role in the evolution of payment systems making payment activities mobile as 1. The M-Pesa 4 digit PIN can as well be used! This is the only official and authorised App for accessing your M-Pesa account in Tanzania (GSMA Mobile Money certified). co. Reversing an MPESA transaction by calling customer care. Plot No 103, Kinondoni Road, Tanzania. M-PESA Super App and Mini Apps; USSD *334# Sim Toolkit Aug 5, 2023 · Here are customer care numbers for Watu Credit: Phone Numbers Kenya Customer Care 0790 000 999 0709 739 000 0719 111 000 (Emergencies) Watu Simu 0800 722 245 Watu Gari 0800 722 900 Tanzania Customer Care 0800 750 228 Watu Simu 0800 750 228 Uganda Customer Care […] May 12, 2020 · According to Director of MPesa Limited, Epimack Mbeteni Vodacom’s M-Pesa payment solution is an example of how telecoms have used mobile technology to bring about a revolution in the payment system in Tanzania in a span of 10 years. Aug 22, 2020 · Betika has two customer care numbers,one for Safaricom and another one for Airtel. Another way that you can also get your MPESA reversal done is by calling Safaricom customer care. Enter Mpesa PIN to The M-Pesa 4 digit PIN can as well be used! This is the only official and authorised App for accessing your M-Pesa account in Tanzania (GSMA Mobile Money certified). It is a service that allows you to transfer and receive money, make bill payments, top-up airtime, get short term loans, and so Jan 11, 2018 · Welcome to the new M-Pesa App. It allows users to deposit, withdraw, transfer money, pay for goods and services (Lipa na M-Pesa), and access credit and savings, all with a mobile device. Yes, you heard it right. Lost Customers Dec 14, 2018 · What you Need to Use M-Pesa. Through its robust 4G network, Vodacom Tanzania PLC, leads in network coverage nation- Apr 12, 2022 · There are common Mpesa issues you can sort by dialing *234#, but there are others you need to contact Mpesa customer care to get the solution. You should get results within a minute. Enter your PIN 7. Safaricom Subscribers were earlier on forced to visit the Safaricom shops to get important services like Mpesa statement and PUK numbers. M-PESA customer M-PESA limits will apply, ranging from KSh 1 to KSh 250,000 per transaction, with a maximum limit of KSh 500,000. Download M-Pesa Tanzania and enjoy it on your iPhone, iPad and iPod touch. Airtel – 0708 063 8500 MTN- 0903 981 8200 Uganda: +256 707 743 200 Ghana: +233 551 668 800 South Africa: +27 87 292 2111 Jan 29, 2024 · Yes, Vodacom Mpesa in Tanzania has transaction limits, which are enforced on money transfers and withdrawals based on tiers, and there are Tiers 1, 2, and 3, depending on where the customer has reached verifying the mandatory KYC requirements. Oct 1, 2023 · M-PESA Statement Check Online and Get Yours via Email Now! Saint Chinedu October 1, 2023. TZS 2000 received! Your S-PESA account balance is: TZS 2000. Last update on 3 Jul, 2023 Registered with us in 27 Feb, 2012 Apr 19, 2022 · Enter Mpesa PIN and send to approve the registration. In case the message is deleted, just request an MPESA statement to get the transaction code. For corporate packages please contact us directly. Enter 800088 as the business number, and your phone number as the account number. Still have questions? This festive season, celebrate with your family in Tanzania, Rwanda, Uganda, Malawi, Zambia and Burundi, while you are here at home, #WithMpesaGlobal Download the M-PESA app today or dial *334# to Aug 31, 2022 · On M-PESA USSD (*150*00#): Dial *150*00# M-Pesa USSD; Select Pay by M-Pesa (Option 4) Select M-PESA Visa Card (Option 6) Upon successful selection, you will find the Following Options ( Create a card, View card details, Refund Card, Check balance, My Card and Support ) On M-PESA APP: Log in to your M-PESA APP. How to withdraw money from Safaricom Mpesa in Tanzania. Find out more about our products. Open M-pesa app The fastest and safest way to send money and make digital payments in Tanzania. Enter your M-PESA PIN and confirm the transaction. Jan 24, 2022 · – select Self-care button – choose E- statement – choose period (one month) – put your email address – put your Tigopesa PIN – verify. Dial *840# 2. An alternative way of reversing Mpesa transactions is by calling Safaricom customer care services. Still have questions? Jul 8, 2020 · Introduced by Vodacom Tanzania in 2008, the now GSMA-certified M-Pesa connects businesses, banks and government agencies, making nationwide digital payments possible. How to access M-Pesa Global Via USSD. You should be fully registered on Vodacom M-Pesa to do this. Dial 100 from your Vodacom handset. We offer 100% sure daily football betting tips plus Sportpesa,Betika and Mozzart jackpot predictions. Sep 25, 2012 · About Vodacom M-PESA: The Vodacom M-PESA service (referred to as M-PESA) is an electronic money (e-money) solution provided by Vodacom Tanzania, it’s a money transfer system for facilitating the transfer of e-money from one M-PESA account to another and the receiver of the e-money value would cash-out their e-money at any of our over 30,000 M Your child can access Safaricom Customer Care on Line 100 or Line 200 for GSM related issues and Line 234 for all M-PESA related issues on their account. ‎Welcome to the new M-Pesa App M-Pesa, the largest and most innovative mobile financial service in Tanzania, has enhanced your experience by lauching a new version of the M Feb 13, 2020 · READ ALSO: How to purchase Airtel airtime for free from M-Pesa. Once you Enter your PIN , you will receive an SMS from Safaricom to dial *840# again Vodacom Tanzania Public Limited Company is Tanzania's leading mobile operator and mobile financial services provider, with the fastest nationwide data network and the largest mobile money network in the country. Head of M-Pesa: Sales and Distribution at Vodacom Tanzania Plc · I'm a customer-centric, commercial leader with over 20 years' experience in the telecoms industry. Choose M-Pesa Statement. Call +254(0)20-328-8033 Mar 1, 2020 · How to Reverse Lipa Na Mpesa wrong PayBill and Till Number. Change M-PESA PIN. Go to My M-Pesa Information. Consumer Tariffs & Limits; Bulk Payments (B2C) Tariffs ; M-PESA to Bank and ‎Welcome to the new M-Pesa App M-Pesa, the largest and most innovative mobile financial service in Tanzania, has enhanced your experience by lauching a new version of the M-Pesa App. Mar 8, 2024 · New Safaricom Mpesa Rates of July 29 2023. 3. In early 2020, Vodacom & Safaricom completed the acquisition of the M-PESA brand from Vodafone Group through a newly created joint venture. Go to M-PESA and select Lipa Na M-PESA. Lines open 24 hours. Ja, Sie haben richtig gehört. The joint venture will accelerate the growth of M-PESA through Africa by giving both Vodacom and Safaricom full control of the M-PESA brand, product development and support services as well as the opportunity to expand M-PESA into new African markets. <br><br&gt Nov 28, 2023 · Above are just some of the popular reasons but there could be many others. Getting Started . How to Sign up for an account. This is a service that enables M-PESA registered customers to send and receive money globally. Consumer Tariffs & Limits; Bulk Payments (B2C) Tariffs ; M-PESA to Bank and Bank to M-PESA Tariffs; Helpful M-PESA channels. Your SportPesa account will be credited automatically. Select your personal account. You will receive an SMS confirming your registration. Mo… Sep 16, 2019 · Sending money to Tanzania. Customers can pay for their subscription using zuku paybill or Business Number 320323. Register For M-PESA; Experience M-PESA; M-PESA Reversal; Manage Your Account . e. Each website tells you how to reach the customer service. To carry out a transaction, you must have an active Safaricom line and M-PESA account. Follow the prompts to accept the terms and conditions. To send money from Kenya to Tanzania from your Safaricom MPESA line, follow these 5 simple steps. Betika Airtel Phone Number: 0780 290 290 Betika Safaricom phone number:0729 290 290 If you call any of these numbers, you will be attended to. Still have questions? Jun 29, 2022 · Prior to taking the helm at M‑Pesa Africa, he led the turnaround strategy to grow M‑Pesa at Vodacom Tanzania, and before that, he led M‑Pesa’s strategy and business development at Safaricom. Kenya: +254 799 136 761/ +254 707 333 222 Nigeria: +234 904 997 2275. How to pay for zuku via mpesa. 2557628782xx), customer has to visit any nearby Vodashop with his/her valid ID (Voter’s ID, driving license, passport or national ID) Jul 11, 2024 · • Consolidation of favourite management, account settings and M-Pesa information under a single Settings menu. • Spearheading the development and design of M-Pesa product flows, meticulously ensuring alignment with specifications and fulfillment of business requirements. ” As you can see, you must indicate if you want the full statement or the M-Pesa Mini statement. And if you are a post-pay customer, you will use this other email- advantage2safaricom. This was after the Finance Bill 2023 was passed and the budget for the financial year 2023/ 2024 was read in June by the National Treasury Cabinet Secretary (CS) Prof. The leading communications company in Kenya with the widest Network coverage, Best data,voice & SMS network, affordable prepaid and postpaid services & cheapest 4G smart phones in Kenya. Enter the amount in Kenyan shillings 6. Mo… Jul 1, 2024 · Crashkali Customer Care Contacts. 2. Vodacom Tanzania┬á- How to get a mobile statement for Vodacom subscribers in Tanzania:┬á. You will then receive a confirmation message from SportPesa for the deposit transaction. ke. [1] It has since expanded to Tanzania, Mozambique, DRC, Lesotho, Ghana, Egypt, Afghanistan, South Africa and Ethiopia . Nov 19, 2021 · Under account number, enter the Tanzania recipient’s mobile number in the format 2557XXXXXXXX; Enter amount you wish to send in Ksh. Similar Apps to M-Pesa Tanzania M-PESA. Vodacom Tanzania PLC is Tanzania’s leading mobile operator that provides various mo-bile communication services, Technology as well as mobile financial services in collabora-tion with M-Pesa Limited to more than 15 million customers’ country wide. It has over 10 million Tanzanian customers who deposit and withdraw money from their M-Pesa wallets through over 200,000 agents across the country. Unlock Pin ; Change Pin ; Check Balance ; Reset Pin; M-PESA Statement; Tariffs & Limits . Still have questions? The M-Pesa 4 digit PIN can as well be used! This is the only official and authorised App for accessing your M-Pesa account in Tanzania (GSMA Mobile Money certified). Apr 27, 2022 · You can reach Safaricom customer care by emailing Safaricom’s official customer care email. If you’re looking for M-Pesa charges in Tanzania or M-Pesa Tariffs? (makato mapya ya kutuma na kutoa pesa kwa Vodacom (M-Pesa)). MySafaricom App > Select M-PESA> Select M-PESA Global>Accept terms and conditions to Opt in > Select Send; For all customer care queries, kindly call 100 or 200. Via M-PESA App Log in and select your account profile on the top left. PayPal Mobile Money Service with M-PESA • Conducting a comprehensive analysis of proposed M-Pesa product requirements and customer journeys, and translate complex concepts into structured IT solutions. If the merchant in charge of the till number fails to reverse an M-Pesa payment that was made erroneously, they risk a two-year jail term, or Kshs 200,000 fine or both. Mo… Dec 11, 2023 · How to get in touch with M-PESA Customer Care. Customer Care. M-PESA international money transfers fees and costs. This is the easiest and quickest way to reach M-PESA customer care. How to get betting tips in Kenya. Feb 15, 2024 · Without a doubt, the best way to send money from the UK to M-Pesa in Tanzania is to choose an online money transfer provider that supports M-Pesa payouts in Tanzania. The M-Pesa API endpoints exposed include services for customer to business (C2B), reversals and transaction status queries interactions. Select Change PIN Insert a new PIN and confirm your new M-PESA PIN · If a customer has done a transaction from NMB to M-Pesa then the customer would need to be informed that the transaction will complete in the next 30 minutes and if they still don’t get a confirmation that the money is transferred that it will be addressed once the reconciliation has Mar 8, 2023 · Mpesa is a mobile money transfer service in Tanzania. Dial *150*00# ok In this web portal, we have exposed API endpoints and provided an automated workflow to easily integrate with the M-Pesa Payments Gateway for accessing and using M-Pesa services. pi dd hr xp ha aa jn jl hu zb