Chapter 11 of the AHM provides the standardized training syllabus. Sep 26, 2022 · In the 2023 version of the Standard Ground Handling Agreement (SGHA), learn about the latest updates on the IATA SGHA and new Service Level Agreement (SLA) template. This webinar provides details about the latest changes in the main agreement, Annex A and B and the rationale behind all the changes. This course provides the ‘how- Train with IATA for the latest best practices and regulatory requirements in Aviation Safety & Quality Management. 45-60-hour partner-taught or self-study course | This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines. Sep 9, 2022 · This is why proper training in IATA's rules and regulations is imperative for all cargo and ground handling personnel. Oct 8, 2023 · More than 1. The transport of goods from cargo terminal to aircraft is a multi-step process best lined out in the IATA Cargo Handling Manual Ground Handling Conference (IGHC) - Nairobi, Kenya. Safety is IATA’s top priority. 3% rating their experience as 'very good' (source: Surveymonkey - Nov 19) When delivering IATA training courses, our ratings are consistently high, rating at an average of 4. Discounts All four courses reflect the latest standards and recommended practices based on the IATA Airport Handling Manual and Ground Operations Manual (AHM & IGOM). Take this course at an IATA Training Center, Regional Training Partner, or on-demand as in-house training. This advanced course covers the key elements of the new 2023 SGHA, giving management-level insights of terms and structure. The results of these initiatives are then incorporated in the IATA Airport Handling Manual (AHM) and IATA Ground Operations Manual (IGOM). The 2023 version is the latest Standard Ground Handling Agreement (SGHA). 2 Applicability Feb 2, 2024 · Ongoing drive for standardized training and operational procedures in Ground Handling Global standards are the foundation for safe and efficient ground operations and standardization in training will ensure the same high levels of skills and knowledge at a global scale, reduce training time and costs and the global adoption of best practices. The SGHA is IATA's professional subject matter experts set the industry standards that are at the core of aviation and are the prime source of our course content. 4 out of 5 (2017-2018). 12 changes: Update of the passenger, and ramp handling job functions and matching them with training matrices in 11. Safe, secure and on-time ground handling turnarounds are a priority for airlines and a critical deliverable for Ground Handling Service Providers. The course will take you approximately 16 hours to complete and be held over 4 consecutive days. Why Should you Use the IATA Airport Handling Manual? The IATA Airport Handling Manual is an essential asset for the industry, as evidenced by the following statistics: A significant 91% of Ground Service Providers (GSPs) reported enhancements in their ground handling operations after utilizing the manual. Analyze the management responsibilities on the ramp and in the passenger and cargo terminals. Learn about the latest updates and how to use the IATA SGHA as a commercial agreement and services description document. RAMPVR complies fully with the standards of the Airport Handling Manual and the IATA Ground Operations Manual. IGHC is taking place in Abu Dhabi, 16-18 May 2023, with Etihad Airways as the host airline. Cargo handling is performed at thousands of airports all over the world by hundreds of companies, big and small. Apply the ISAGO standards and recommended practices as per the IATA Ground Operations Standards Manual (GOSM). Global standards are the foundation for safe and efficient ground operations and standardization in training will ensure the same high levels of skills and knowledge at a global scale, reduce training time and costs and the global adoption of best practices. 25 million dangerous goods are transported by air each year, and this number will continue to increase. Global standards and their consistent application are the foundation for safe, secure and efficient ground operations. Jan 24, 2024 · The International Air Transport Association (IATA) produces its Standard Ground Handling Agreement to assist ground service providers when agreeing to contracted services with airlines. You will learn how about the key drivers to meet your station's handling needs, reduce costs and provide quality service. This growth is driven by factors such as the growing number of air passengers, increased demand for cargo handling due to e-commerce growth, and the need for greener and more efficient ground handling operations. The key changes for the 8th edition of the IATA Cargo Handling Manual (ICHM) 2024 include enhancements to the content related to operational risk assessment, training requirements for cargo operations, and cargo build-up for special loads. Each participant will receive the Ground Operations Management course book and a complimentary copy of the latest IATA Airport Handling Manual (AHM) manual in IATA's professional subject matter experts set the industry standards that are at the core of aviation and are the prime source of our course content. This course covers the many aspects of ground operations for which IATA has developed recommended industry standards and procedures, as detailed in the IATA Airport Handling Manual (AHM). Course content • Definition of Aircraft Unit Load Device • Basis of these Take this course at an IATA Training Center, Regional Training Partner, or on-demand as in-house training. 7% of participants who attended training courses delivered by Miles Aviation Consulting Ltd during 2019 rated our training as 'excellent' with 32. Train with IATA for the latest best practices and regulatory requirements in Aviation Safety & Quality Management. Air Cargo Advanced Marketing course (partner-taught or self-study) This course uses our expertise to provide knowledge on cargo rating principles and Air Waybill completion, as well as basic marketing procedures. : Dec 31, 2023 · The IGOM standardizes ground handling processes and procedures to reduce the complexity between working with multiple arlines, airports and ground service providers. Mar 3, 2022 · Save USD100 when you register between 3 months and 3 weeks before the course start date for classroom courses held at an IATA Training Center. Ground Handling Conference (IGHC) - Nairobi, Kenya. At this time, the control of the air cargo passes from the warehouse operator to the ramp handler. IATA, working with Deloitte, has surveyed the landscape of airport governance globally and compiled the best practices in airport governance. Standardizing ground and ramp operations for airlines can help drive down costs, reduce the risk of aircraft damages and simplify training requirements. Dangerous Goods Regulations (DGR) for Handling and Loading Personnel (e-learning) Ensure that you are competent to perform your job function in compliance with the provisions of IATA's DGR - section 1. A passing mark of 70% is required on all assignments and exams. The toolkit covers community, environment, safety, security, operations and capital project aspects. The demand for airport ground operations management staff is set to rise by 25% by 2030, as per IATA projections. We work with more than 300 official IATA External Instructors, IATA employees and sought-after consultants from around the world with at least five to ten years of The IATA Passenger Ground Services training program is designed for Airline Passenger Service staff, Ground Handling Agents, Airport Operators, Civil Aviation Authorities and anyone wishing to pursue a career as a Passenger Service Agent. Procedures reflect the minimum standards as identified by the aviation industry. 2 Applicability The DGTWG consists of 12 members nominated by the Cargo Services Conference (CSC) and other groups representing the members, such as IATA Ground Handling Council (IGHC), Airport Services Association (ASA) and other Industry Trade Associations, and appointed by the Dangerous Goods Board (DGB), each being an expert in the dangerous goods training Sep 20, 2023 · The IATA Ground Operations Standards Groups has appointed industry ground handling procurement experts from Airlines and Ground Handling Service Providers to develop the SGHA 2023 version. Standard procedures would also increase efficiency for ground handling personnel which improves turnaround time. The business aviation sector handles more than 31,000 aircraft worldwide (EBAA), and this important niche market requires a high level of service and customization from fixed-base operators. 67. Candidates must complete 2 Required courses and 2 Elective courses within three years. Learn the special ground service requirements for business aviation aircraft handling. Course Title: IATA- Ground operation Management course with AHM Course Code: TALP-52. The IATA Passenger Ground Services training program is designed for Airline Passenger Service staff, Ground Handling Agents, Airport Operators, Civil Aviation Authorities and anyone wishing to pursue a career as a Passenger Service Agent. IATA Cargo & DGR courses are based on the latest IATA Manuals, which stipulate the latest rules and regulations that have come into effect. Discounts on IATA Publications: – Access critical industry manuals like the IATA Airport Handling Manual (AHM) and the IATA Ground Operations Manual (IGOM) at a discounted rate of fifteen percent (15%), to gain knowledge in all the industry-approved standards and recommended practices to support safe and efficient ground operations. Course code: TALS-09-VC. 4 in IATA's 'Dangerous Goods Training Guidance'. In this course, you will learn the principles of nonverbal ramp communications between the ground and cockpit crew as well as guidance signals for safe operations of Ground Sep 12, 2022 · AHM 1110: Overall update of the ramp handling training modules and alignment with the IGOM Ed. The importance of shipping and handling dangerous goods safely is of the utmost importance, and this requires training and certification. Safety is IATA’s top priority – we are committed to promoting safer environments in aviation by transferring knowledge and best practices through our safety experts. These courses will be provided as part of this bundle: Ground Operations priorities Safety and Standardization. The Airport Handling Manual (AHM) and IATA Ground Operations Manual (IGOM), provides standard best practices, policies, procedures, and processes for ground handling personnel. Dangerous Goods Regulations training for air cargo professionals: accepting, handling, and shipping DGR goods. IATA has proactively transformed its safety training to leverage the power and flexibility of the digital age. 3-day (24 hours) classroom course . Station / Ground Handling Management This report is based on a global study of 300 structured interviews followed by 14 in-depth interviews conducted with HR leaders of major Ground Operations organisations. RampVR Plug-and-play virtual reality training solution. Ramp handling services ensure the efficient turnaround of aircraft so that flights stay on schedule. This course helps you examine ground handling functions, from marshaling to pushback, check-in to deicing. This course is designed for personnel to gain relevant knowledge, understanding and practical skills for passenger handling standards and requirements. This classroom course provides 2 days (16 hours) of instruction delivered by an official IATA Instructor. Global standards are the foundation for safe operations. Learn the fixed wing aircraft marshalling and ramp hand signals based on the IATA Standards in the Airport Handling Manual (AHM) and IATA Ground Handling Manual (IGOM). Course code: TCGP-21. This initiative mutually recognizes skills and training • Understand the relationship between effective ground handling of ULD and consistent safety com-pliance of ULD when loaded to an aircraft • Know the limitations of their knowledge, and the importance of eliminating guess work from any cargo restraint activity. How to obtain your diploma That is why we only work with the most qualified instructors to deliver our courses at our IATA Training Centers, in-company sessions and at Regional Training Partner locations. Stay up-to-date. The aircraft servicing and ground handling basics you need to start a career on the ramp. Special emphasis is given to customer service and procedures for handling unusual situations during flight. Find an IATA Training Center near you! All discounts (25%, 20% and USD100) are calculated at the time of registration. IATA’s strongest points are always having the latest updates in the aviation industry which keeps everyone involved well informed. This course offers an introduction to ramp services as well as the ground handling standards and safety requirements you need to know to work safely on the The IATA Ground Handling Partner Directory lists all members of the IATA Ground Handling Partnership. Standardization of ground handling procedures is particularly critical in these times of staff shortage. Why from AAI’s Training Hub: AAI’s IATA Training Hub offers several compelling reasons to choose their support and exam guidelines. Student performance will be based on an assessment. Course code: TALP-51. IATA advocates for standardization to enhance the level of training across industries and reduce training time and costs which means safer, more efficient, and more cost-effective ground operation practices. Apr 27, 2023 · IATA has announced that the 35th IATA Ground Handling Conference (IGHC) will focus on fostering technology to improve safety, operational efficiency, and sustainability. Participants must have completed the IATA SGHA & SLA and Effective Negotiation Behaviors course and should have prior knowledge of Ground Handling Business and Operations. 5 and in accordance with function 7. Airport Infrastructure; Airline Operations; Ground Operations; Cargo; CNS Partnership Conference - 13 - 15 May 2025 - Miami, USA IATA's professional subject matter experts set the industry standards that are at the core of aviation and are the prime source of our course content. It is designed to enhance safe procedures and make the operational environment more efficient which result in less cost and higher quality output. ” Ground Handling Service Provider. Ground operations post-COVID-19 will require new skills to combat a complex working environment involving numerous stakeholders, a multitude of equipment, and a mass of regulations. For more information on what RAMPVR can do for your ground ops training program, please contact us. 3-hour e-learning course | An interactive, flexible, and effective way of learning about the airport environment, airside safety, rules, aircraft danger zones, fire prevention and in the event of an incident, know the procedures to follow in fire action and how to administer first aid. IATA actively drives the development of ground handling operations standards, best-practice processes and procedures and promotes global consistency and harmonization. The live sessions of this virtual classroom course are delivered by an official IATA Instructor. The IATA Ground Operations Manual (IGOM) defines ground handling standards for airlines and ground service providers to ensure ground operations activities are safely, efficiently, and consistently accomplished. The IATA Ground Handling Conference (IGHC) is the premier annual ground handling industry conference in the world. Included with this course: Amadeus Altéa Departure Control - Customer Management (Altéa DC-CM) e-Learning IATA's professional subject matter experts set the industry standards that are at the core of aviation and are the prime source of our course content. The course is designed to complement the training requirements outlined in the IATA Airport Handling Manual (AHM), the IATA Safety Audit for Ground Operations (ISAGO) and the IATA Passenger Services Conference Resolutions Manual (PSCRM). After successfully completing each course, you will receive an IATA Certificate for each course in the bundle. Our extensive training portfolio includes topics for airlines, airports, cargo operators, governments, ground service providers, travel agents, young professionals and more. Course Code: BAPP-51. This course can be purchased at a discount as part of the Passenger Agent Essentials The IATA Ground Handling Partner Directory lists all members of the IATA Ground Handling Partnership. Courses Offered Airline Cabin Crew Training (partner-taught or self-study) Airline Cabin Crew Training for the Leadership & Management Training Program (partner-taught or self-study) Cargo Introductory Course (partner-taught or self-study) Cargo Introductory course for the Leadership & Management Training Program IATA's professional subject matter experts set the industry standards that are at the core of aviation and are the prime source of our course content. Today, the IATA Ground Operations Manual (IGOM) provides a simplified way for airlines and GSPs alike to work based on common language and practice. The 2025 edition will take place in Nairobi, Kenya. Cargo special. Top ground handling operations trends for 2023 There will be challenges as ground handling operations ramp up to meet growing demand as the aviation industry’s recovery from COVID-19 progresses. Aviation training in all critical sectors: airline, airport, air navigation services, cargo, civil aviation, ground operations, safety, tourism and more. Join the more than 12,900 people who have upskilled their level of competency with IATA’s Cargo and Logistics courses over the past 3 years. A selection of key ground operations safety-related courses . 5-day (40 hours) classroom course . This course in Ground Operations Management is designed by industry experts and reflects the provisions in IATA Airport Handling Manual (AHM) and the IATA Ground Operations Manual (IGOM). Prerequisites . The IATA Ground Operations Management course is designed to equip you with knowledge of station control and supervision. This course is designed for personnel to gain relevant knowledge and understanding of international Ramp handling standards and procedures. This course provides a detailed insight into the proper handling of perishable cargo. 2; Update of the Load Control modules and job functions; Introduction of a new layout/structure for training management; and IATA's professional subject matter experts set the industry standards that are at the core of aviation and are the prime source of our course content. The course content is in line with IATA’s Airport Handling Manual (AHM) and Ground Operations Manual (IGOM) requirements. Course format. “IATA is internationally recognized for its standards which reflect highly in the training. Airline Cabin Crew Training course (partner-taught or self-study) This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines. A special distinction is awarded to candidates who obtain a distinction in all, or all but one, of all course exams and assignments that make up this Diploma. This course is designed according to the training requirements outlined by the IATA Airport Handling manual (AHM) and IATA Ground Operation Manual (IGOM). IATA's professional subject matter experts set the industry standards that are at the core of aviation and are the prime source of our course content. IATA calls for the ground handling industry to accelerate the global adoption of the IATA Ground Operations Manual to ensure worldwide operational consistency and safety. IATA webinars provide individuals and organizations active in air transport with essential insights and guidance on the latest best practices, trends and aviation issues Jan 30, 2024 · Ongoing drive for standardized training and operational procedures in Ground Handling. . Dec 7, 2022 · Additionally, it is the perfect time to advocate for standardized ground-handling training. Our training portfolio includes safety courses dedicated to airlines as well as diploma programs focused on safety management, workplace safety, and best practice for civil aviation. May 8, 2024 · IATA highlighted three priorities for ground handling at the IATA Ground Handling Conference (IGHC). pu op tr nx gk ze hy bb sw mg