Intune cancel retire pending 1 PC Procedure. but the test unit actually initialize the action and completed afterward ( When applied, the device is successfully unenrolled from Intune and removed from Intune device list. There is 1 user that got the profile (she's our guinea pig) but no other testing with any user get them the profile. The options presented to me when I click on a single device are: Wipe Delete Restart In Devices > Bulk device action > I get these Learn about the actions that can remove, revoke, or leave untouched the certificates on a device that were provisioned by Intune certificate profiles. Retiring a device with Intune MDM is a simple process that can help ensure that your organization’s data remains secure. The next time the device checks in, any company data on it will be removed as Intune also Retire is not a Windows unique feature and is maybe mostly used in a BYOD scenario, but could be applicable for some corporate scenarios as well. It's like removing the management features from the The devices all show a status of "fix pending" with no profile assigned which I assume is the reason that they do not reach the initial AP login stage. Note: The Microsoft Graph API for Intune requires an active Intune license for the tenant. Prerequisites. If you simply just retire the device it will: remove the device from the portal remove the company data from the device (managed applications) Article10/30/2023In this articleBy using the Retire or Wipe actions, you can remove devices from Intune that are no longer needed, being repurposed, or missing. Ways to Delete devices from the Intune Portal. Is there a way to remove supervised mode? What is the real difference between Retire and Wipe and Fresh Start in the re-imaging a laptop process. NET Core WPF apps. 1 but I have seen this issue for new devices, enrolling with newer OS versions. However Intune is still showing Install Pending So not sure whether it was pushed via Intune now 😕 O365:-looks like there is some issue with existing O365 and can't properly reinstall it. Retire an Iphone using Microsoft Graph and PowerShell. Clearing the retire state for a device removes the device from the list of devices that can be retired until the action to Add device to retire list is applied to that device again. The user data is kept if you Click Yes to continue the device removal from Intune. Resolves an issue where iOS/iPadOS devices are stuck on an enrollment screen during What happens if I start a retire/wipe on an offline device or a device that hasn't communicated with the service in a while? The device will remain in Retire/Wipe Pending state The retire action removes the Intune management profile and policies from the device. Hi, Sorry for the rubbish subject. Delete / Retire - company data still there . Hi, i'm an Intune noob so bear with me. Actions include tasks to wipe or retire a managed device, to unenroll a device, manage the In this article. I’ve done this before during pre-deployment testing to make sure InTune is good for us, and it worked more or less immediately. So when I retire and delete it is successful. Intune's Device wipe policies do occur within a second or two because it has an open connection to the device. There is an issue with You can trigger an autopilot reset of Windows devices locally or via the Intune. . Intune gives admins the ability to run device actions remotely. The Retire dialog opens. r/Tautulli is set to read-only and not allowing any posts or comments as part of a joint protest to Reddit's recent API changes, which breaks third-party apps and moderation tools, effectively forcing users to use the official Reddit app. The apps are in pending state when he tries to install. ) Share Add a Comment. To prevent this issue in the future, assign an Intune license to the user beforehand. Cleaning up means removing them from Intune but still allowing them to use the computer as normal. Windows Autopilot Reset in Intune supports two scenarios: Local reset - a Windows Autopilot Reset started locally on the device by a user. If you want to remove stale devices immediately. Configuration: The process of arranging or setting up computer systems, hardware, or software. As part of an Intune project I’m working on, one of the things our support team wanted was a way to ensure devices were removed from Intune as part of our leavers process - this allows us to automatically remove a device from Intune without waiting for the Intune policy to remove retired/non-compliant devices, which is capped to a minimum of 30 days up to around Yes we are using scope tags. In the Admin Portal, go to Device & Users > Devices. After reinstalling, delete record from intune and azure and reenroll the device. Sort by: only retire to remove the work profile and company data. The problem is that when you Retire the device it also removes the ability to sign into the computer with their account. When this occurs you will see the device listed in the Azure Intune portal without an owner. I have some Hybrid Azure AD Join W10 devices, auto enrolled in Intune via GPO however the Registered status equals pending. But, the whole thing repeats if I delete, create or update an application. I don’t think you can cancel that without deleting the device in Intune. Delete Windows Autopilot Device from Intune and Entra ID. 2) Disable Lost Mode (Pending) because phone cant connect to wifi / internet. Does not remove Remove Windows 10/11 devices. If an iOS device is wiped before the Cancel Wipe action can stop it, I have noticed the same issue - looking on intune, primary user is set for these devices, but looking in company portal on the device, the device shows as a shared device. Device Actions Hi, newbie here with what I assume is an easy question to answer. However, if the device has not been turned on and the status is still "Pending", you can delete the device from the Intune service to stop the reset process. Intune. lk-nomad (LK-Nomad) July 11, 2022, 1:51pm 3. First published on TECHNET on Nov 20, 2018 . This causes the download pending option if available software is selected. [Optional] Select Force Retire. This is because the Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities. If someone's personal mobile phone is listed as "retire pending" in Intune does that effectively mean that they can no longer access corporate data or just that the device is powered off and failed to check in with the Intune portal? Alternatively could this status mean that the owner of the phone removed the MDM software from the device? There is a retire command pending for the device. When you retire a device, the retire process will begin the next time the device checks in and it will be removed from Intune once the steps outlined above in the list are completed. I’m fine with this. r/Intune. This includes registered devices as well as approval-pending devices. Reload to refresh your This video will quickly help you understand how to restart, retire, and wipe devices remotely using Microsoft IntuneGet a discount on my Intune course as wel In this article. Delete Windows Autopilot Devices from Intune. Everyone, including our contractor company, is enrolled in Intune. SCCM | Intune | Windows 365 | Windows 11 Forums. Besides that, it removes all data and settings. Is there a way to cancel that action or do you have to wait for it to complete and then factory reset and re-enroll the device? You can't undo the remote task. Note: Before you remove a user from Azure Active Directory (Azure AD), use the Wipe or Retire actions for all devices that are associated with that user. Please help on how to undo wipe Automatic Let us get started with Retire option. Delete is a simple administrative task to clean up device records, ensuring your Intune portal is up-to-date with minimal effort. The Retire action removes managed app data (where applicable), settings, and email profiles that were assigned by using Intune. Sep 08, 2023. I am new to Windows AutoPilot, if I have accidently click on a command to refresh or reset a computer in End Point Manager / Intune, is it possible to cancel that command? How long does a command stay active before it is automatically cancelled? Or are all command set to start with no cancellation capabilities and will stay pending until the machine checks in again How to Retire a Device with Intune MDM. Once synchronized, the ConfigMgr device will be visible, and we can run some client actions from the Microsoft Endpoint Manager This post goes about how to generate and automate your Intune-managed ready-to-retire devices report and send an e-mail to their manager. Article Info. Since its not enrolled anymore it can't re-enroll with corporate ownership via ASM/ABM since that management profile comes down through that process without wiping the device. Users can also issue a remote command from the Intune Company Portal to devices that are enrolled in Intune. graph. Microsoft Intune, a robust mobile device management (MDM) solution, offers an array of features, including the ability to perform remote device wipes. There are two ways to delete devices from the Intune Portal: Manually delete the devices from Intune Portal: Use this method if you have a handful of devices to be deleted from the Intune. By ncbrady | Published August 23, 2017 | Full size is 1391 × 423 pixels resetting this pc. Is there any way to When I initiated the restart, the Iphone restarted but the action is still stuck at pending and I suspect this is why none of the other actions are running. Wipe. During the Autopilot process the machine appears to perform a new Intune registration and it joins AD with a new computer account. The Bulk Devices Actions gives you the ability for the devices you manage, and lets An administrator runs the retire action. If not -> Run certlm. Not sure what is delete them. Sync'd through Intune (However, last check-in does not change from 4/11/2022, 9:11:32 AM ) The difference between ‘Retire’, ‘Wipe’, and ‘Delete’ in Intune device management is as follows: Retire: removes app data, settings, and Intune managed email profiles from the device. You signed in with another tab or window. Jonny_Palm Hi there I'm having a similar issue , what happens if you delete the device out of intune in the following scenario. Here is a link list the information which will be removed on windows Intune administrators can use the Fresh Start action to reinstall the latest version of Windows on those devices and to remove apps that were initially installed by the manufacturer. But when Helpdesk who are assigned the custom Helpdesk scope tag it says failed. References: Troubleshooting device actions in Intune - Wipe and Retire actions; Remove devices by using wipe, retire, or manually unenrolling the I was testing the Retire feature in Intune to wipe out any programs we have installed and disassociate the device with our Intune. Then have her open Company Portal and sign in again. An overview of the first part is shown below in SCCM | Intune | Windows 365 | Windows 11 Forums. The device still shows up in Intune until the device checks in. The Fresh Start device action removes any apps that are installed on a PC running Windows 10, version 1709 or later and Windows 11. This is particularly useful if a user has been deleted from AAD without first deleting the device from Intune. Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. Step 1: Log into the Intune portal. This status persists through reboots and even user switches. 7: RetireCanceled: Retire command has been canceled. msc and delete the Intune MDM Cert which is not valid Code samples from the team that manages Intune and ConfigMgr for Microsoft - microsoft/Intune-DeviceAdmins. In dynamic work environments, managing and securing devices remotely is critical. The device will still show up in Intune until Another way, is delete enrollment registry key from device HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Enrollments , find the GUID key that Intune delete action no long retire iOS and Android Devices and delete the company data. (Intune ) and want to take action , first disable in Entra ID and if nobody shouts in 1 week , retire and delete in Intune and then delete in Entra ID . Remove in device Settings app. So looks like intune was trying to install it eventually. They will check in every 15 minutes for the 1st hour before defaulting back to every 8 hours. It also removes any company apps and company data on it and certificates that were installed by Intune. Just delete the device from Intune. Delete means that the computer is removed from the A device gets configured by InTune; make sure all is working and ok, apps, compliance, updates, config etc Set the device aside for about a week or so. Fix pending and Delete will also issue the retire command but it will remove the device from the All devices list immediately. Thanks for the reply. Your email address will not be published. An administrator withdraws the Intune license. I watched the status move toward Pending, PENDING when I clicked update. I changed the profile in Intune, but the change will not take effect unless the device is re-enrolled. You can delete the device record in Intune. Hope it will give you some ideas. Good afternoon, I'm new to Intune and had a question about resetting an iPhone. Do I really need to do one of these on Intune AND manually delete the device out of Entra ID, in order to completely reset this laptop for deployment to a different user? Thanks! Share Add a Comment. Upvote Upvoted Remove Upvote Reply 1 upvote. When the Admin Delete a Device from Intune, all the records will be removed from the Intune Admin Center. You'll have to re-enroll later. " Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. The device was offline and unable to Intune seems to almost immediately remove the device from the console before it actually finishes clearing the device out of Azure and it may get stuck in a pending state if the device loses the ability to communicate with Intune after kicking off the process on the machine. Keywords: kbContentAuto, kbSupportTopic, wipe pending wipe device intune, Microsoft Intune. Delete from Intune. There is a retire command pending for the device. Most of the times a wipe performs a "factory reset" to the device whereas Delete and Retire remove corporate data from it. Can a device be removed from being managed and still have access to organizational resources When you choose to retire an Android enterprise personally owned device with a work profile, this is what will happen: It will remove all the data, apps, and settings in the work profile on the personally owned Android device and the whole work profile from the device. Wipe (https: If you want to remove devices from the Intune admin center, you can delete them from the specific device pane. I understand that fix pending occurs when Intune has detected a change in the Intune/Endpoint Configuration Manager has been updated to automatically remove non compliant devices. 6: DeletePending: There is a delete command pending for the device. Not all enrollment types support the Retire action. In this article, we will cover two ways to perform a Windows autopilot reset. Don't call it InTune. - perform a Selective Retire/Wipe of the device from the Intune console - this leaves the machine with no means to login. I waited 5 hours, but nothing changes. Or you can do "delete" action to instead "Retire" action, it will remove these devices immediately. Possibly the rename has mangled the reference. LeonPavesic. I have made two apps and both exhibit the same behavior. If a non-compliant has this setting assigned, the device shown up in the ‘Retire noncompliant devices’ section in the MEM portal. From your description, I find your scenario is the second one. I have a couple of scripts to run to delete old devices from Azure now. Both apps are . Usually, when you issue a Retire command for a device, it is moved to a Retired state and is considered "Retire Pending. There are two ways to delete devices from the Intune Portal: Manually delete the devices from Intune Portal: Use this method if you have a handful of devices to be Can I RETIRE this device from Intune by firing RETIRE action ? Yes, you are right. If we want to delete from both we will need to use the “Retire” command. retire only removes company data/settings. To delete the device from the Intune service, follow these steps: The laptops are enrolled into InTune, Azure Active Directory Joined, and most enrolled by AutoPilot. 3. Nothing happens Obviously the user is not going to login to the device, so I wonder if a sync will ever happen I login as Admin on the device and check company portal It says "This device is already set up in another organization. However, there is no “retire” option in Intune. If you know the applications that aren't deployed The Tenant Attach feature allows you to synchronize ConfigMgr agents to Intune without enrolling in Intune. So it’s time to make slight changes Delete the device form Intune, AzureAD (powershell > delete-azureaddevice) and Windows Enrollment. I did a wipe to factory default on a managed Company iPhone using Microsoft Endpoint Mgr (Intune). The following tables describe what data is removed, and the effect of the Retire action on data that remains on the device after company data is removed. Like with IOS, retiring an Android device will keep personal data intact. If I look in the Intune admin console, it shows that the apps are requested, but does not show any install or failure. Below, we will walk you through the step-by-step process of performing a remote device wipe in Microsoft Intune so you can get started Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. Why a device might be in a pending state. From the list of devices you manage, choose With the 2003 release of Microsoft Endpoint Microsoft, a new compliance setting was introduced to retire non compliant devices. See the following table for the expected behavior based on the device platform and the enrollment type. Reply reply Top 3% Rank by size . Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your topics and posts, as well as connect with other members through your own private inbox! PENDING SCCM CB cancel SUP synchronization. Delete>Manual Reset . By using the Retire or Wipe actions, you can remove devices from Intune that are no longer needed, being repurposed, or missing. Azure AD Graph Retirement and PowerShell Module Deprecation. Sort by: Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. Retire means that you will remove the connection to Microsoft Endpoint Manager and at the same time remove all data YOU put there through MEM, such as apps, profiles, policies etc. They have about 50 iPhones that are managed in InTune. It will only remove the device from management and ensure data protection while retaining user accounts and data. Thread starter Normally, if we send the remove passcode command, and the device has been wiped, then sure, we expect the status to remain at pending for the remove passcode. If you want to autopilot them again, you have to delete the device and re-register it. Retire just says pending and its taking forever and I don't have the option to Delete, its just greyed out. Open the Settings app. I have done this for 50+ devices in last 4 weeks . -The logs show no real movement of apps that are download pending, and errors like 'Win32 application workload Hi lukeapathy, retire or wipe requests on all devices associated with that user will not work if user is deleted from Entra ID, because they will no longer be able to authenticate with Entra/Intune. I have an iPad, and it is listed in Apple Business Manager. We don't have clean-up rules set, what is forcing the devices to retire? This is new, we've had inactive devices for months and they didn't retire before. This information will be saved in the Audit Logs. The wipe action will still proceed even if the license is removed. Save this file so that it can be accessed later. A notification is generated “Device record successfully deleted” which confirms the removal of Autopilot device from Other options include Retire all devices, Clear all devices retire state, and Clear selected devices retire state. Go to Accounts > Access work or school. Efforts to wipe it have also been unsuccessful. An administrator removes the user or group from Microsoft Entra ID. Some of the options even provide additional "suboptions". When device state changed to Retire Pending. About logs: Rudy_Ooms_MVP . Removes only company data managed by Intune. 11: Discovered: The device is newly discovered by Intune, once it checks in for I've seen the "stuck pending" state happen when the cert profile and the Intune Device Configuration Profile (Wi-Fi in this case) aren't being deployed to the same assignment group. Windows Autopilot Reset Scenarios in Intune. Goal: Remove managed apps and configs but dont delete user data on the device. First, Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. If the device checks in before the MDM certificate expires, it will be retired/wiped. The only actions required are to remove from Autopilot and then initiate a Wipe. Initiate a device Wipe which should delete the Intune record, or manually reset the device and delete the Intune record. My doudt is after initiating retire can we re-enroll the device. The device is online. I checked and they have the ability to delete and retire managed devices. However, it does not guarantee that the device is no longer managed by Intune. Reply reply Check this for background: Password reset issues for Intune-enrolled devices with iOS 13+ Device does not have the token to do a pwd reset which was supposedly fixed in 13. Sign in Product Cancel Create saved search Sign in Sign up Reseting focus. Windows Enrollment is the last thing you delete enter OOBE Mode (Shift + CTRL + F3). The device was successfully enrolled, but it was configured for multi-user mode and I want single-user mode. When you configure a Microsoft Entra hybrid join task in the Microsoft Entra Connect Sync for your on-premises devices, the task will sync the device objects to Microsoft Entra ID, and temporarily set the registered state of the devices to "pending" before the device completes the device registration. If you want to remove devices from the Intune admin center, you can delete them from the specific device pane. Intune Features and Updates Our company has mismanaged Intune. Microsoft recently updated the documentation to include this change with iOS and Android devices. I already know the person will not turn the phone on again and my sim card has been canceled. Like I said, I can completely delete the application from the SCCM console and it'll still appear in software center a month later. I created new profiles to test, and none of them work, other than the old school XML method. The device will remain in Retire/Wipe Pending state until the MDM certificate expires. Learn about the reset and wipe options for Windows devices using Intune for Education, including scenarios when to delete devices. boot the device up and I get a message saying Retire pending and the device object is removed from InTune but still available in on prem ad. That is what I did in step 5. This includes registered devices and also approval pending devices. Right now, we want to clean up. The WiFi profile never pushes to the devices, it just sits perpetually pending. microsoft. (See front page “mistake” in this sub of someone wiping a user device and trying to cancel it. Navigation Menu Toggle navigation. Anyone been able to unlock this phone without the passcode? Share Add SCCM | Intune | Windows 365 | Windows 11 Forums. ” In addition to the status, the date and time are recorded. The device is removed from Intune management. Hi r/Intune , Our org has been in a fairly long-term (~1 year now) state of playing with Intune and hoping to formalize a rollout sometime next year Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. accidentally Raised remote wipe on wrong device. No ability to change this default just yet. Its for the phones that have not been wiped and should still have an active connection to Intune that are getting stuck at Pending for the remove passcode command. It would be cool if we had the ability to cancel the action. 11: Discovered: The device is newly discovered by Intune, once it checks in for Intune clients are programmed to check in every 8 hours. manage. Remove Windows 8. A retire won’t wipe the device, it just removes corporate data. Admins initiating a remote Windows Autopilot Reset must be a member of the Intune Service Administrator role. Does this device cleanup rule perform device wipe or retire? No, this automatic rule only removes the devices from the Intune portal which are orphaned devices. The Cancel Wipe action sets the device state to Active. Article ID: 4505442: Revision: 10: Created on: 6/3/2019: Published on: 6/3/2019: Exists online: False: Views Inactive device retire pending, no clean-up rules . This will obviously remove the devices from Intune/Endpoint Configuration Manager, but also ensure all corporate data/applications are also being removed from the devices. But last week I had to leave an iPhone 11 overnight to do a wipe - it completed at some point during the 18 or so hours that passed by - and today a passcode reset on another device is not completing after 3 I forget if you can remove this outside of Graph, clear the device from Autopilot and reimport if that's the case. Intune offers an unlock passcode feature, but it’s stuck on the “pending” screen. I would like to explain the different options, their differences, and their main use Accidentally clicked "Retire" on a devices in MDM intune portal now cannot login to the account I have accidentally clicked the "Retire" button on the Windows 10 device and now I'm unable to login. ↑ Back to the top. Important. Everything I’m reading says I need to “Retire” all my devices first. Intune_Support_Team thank you! As I'm a very close follower of your blog I have spotted this already and tried it out! It seems to work for Windows Devices, but not for iOS Devices: I want to "Remove primary user" from a shared iOS Device: 1) I navigate to the devices properties and click "Remove Primary User" 2) I click "Save" I need to remove the Managed Google Play account in Intune and replace it with a more appropriate one. To delete the device from the Intune service, follow these steps: Retire/Delete Managed Devices on Intune Hello, We have retired/deleted a macOS device from the endpoint management. However, it does not The Retire action is a valuable tool that allows you to remove managed app data, settings, and user settings like email profiles. Sign in to the Microsoft Intune admin center and select Devices > All devices. Select the connected account that you want to remove > Disconnect. I did figure out a workaround by adding the device's IMEI to the Corporate device identifier list. iOS To reduce the time and effort involved in device management, Intune Retire and Intune Delete are effective options. 2: WipeFailed: The wipe command failed on the device. For retire action, it removes managed app data, settings, and email profiles that were assigned by using Intune. This is a problem with the wipe command as it makes it so you can no longer do anything with it from intune, just says wipe pending, but the device will never get the wipe command until it is unlocked Retire removes only the managed related data and apps where applicable per platform/OS and removes the device from Intune management. Fresh Start helps remove pre-installed (OEM) apps that are typically installed with a new PC. 13. SCEP certificates stay on the device (certificates aren't revoked or removed) when: A user loses the Intune license. -The apps sit on Download Pending for hours, when there is nothing else in the download queue. MS docs state: A device can also change from having a registered state to "Pending" If a device is deleted and from Azure AD first and re-synchronized from on-premises AD. What I have tried: Manually turning off and on the Iphone. Rebind the device to Autopilot using "get Our device Off-boarding procedure has always included using the “delete” command in Intune. When I drill down on either of those down to the mac name itself it shows "retire pending" with the Delete button available. KwokYinWong_HTHK (Partner) 3 years ago. This will be triggered after administrator approval and after the configured compliance Device not syncing with Intune - Wipe/Profiles pending . I tried to boot from safe mode to do login with an admin account didn't work, tried to factory reset, and that too didn't work - every time asks me The support person also said that you can create a ticket and they can set up a call to remove any "Retire Pending" devices. As said it depends on platform what it can remove, but mostly cannot remove everything that is managed from Intune such as for example certain type of apps will not be removed. The device clean-up rule doesn’t trigger a wipe or retire. The Wipe device action restores a device to its factory default settings. A certificate profile is removed from the group assignment. try re-creating the profile. Intune gives you the ability to use the Wipe remote device action to wipe data from macOS devices, including the operating system. Keep in mind, when a retire action is initiated, the device’s removal action will start during the next check-in Cancel an Intune Windows 10 device Retire action . Hi All So, I have uploaded the Firefox MSI and deployed it (as a LOB app) as I have like countless other apps in Intune. The device will still exist in ASM/ABM as the wipe/retire doesn't do anything to the The first part of that workflow is used to query Microsoft Intune (via Microsoft Graph) for the non-compliant devices marked to retire and to post an adaptive card in Microsoft Teams. Important When you use Wipe , the device is also removed from Intune management and no warning is given to the end user once a I have started this option in Intune Admin center but it is in pending status more then 24 hours. However, after doing this it displays the message "Stop Lost Mode Pending" and that it will be stopped once connected to the internet. Tis some device, I muttered, stuck into a PENDING state. In such cases, you might need to contact Apple Support for further assistance. we see that the status shows “Autopilot Reset pending. the MEM shows wipe pending . Retirement leaves users’ personal data on the device. You should be able to delete the device out of Intune. retire if the device is used by a new user. Retire. I have a PC registered into Intune by mistake, and it was If the device do not check in with Intune, no retire will occur; iOS does not Retire and delete company data; Android does not Retire and delete company data; The delete action is useful for removing stale or duplicate devices from the Intune portal. Intune issues a Retire or Wipe action depending on the OS/Enrollment type. Send push notification to end user : Configure this action to send a push Retire removes the Intune management profile so device will not be enrolled anymore. One of the unique features of Intune is the fact that it has Selective Wipe. Add device to retire list: When the device is noncompliant, remove all company data off the device and remove the device from Intune management. It's already in "Inactive" state that unable to perform any actions in general. Delete the device from Endpoint Manager > Devices > Windows Delete the device from Endpoint Manager > Devices > Enroll Devices > Devices Delete the device from Azure AD > Devices In my company there was a user who is unable to install apps from company portal. But the MAM only policies rely on the application to check in before they can action. The users it has been assigned to have had it installed and are using it, however when I look in the Device install status box I have no "Installed" just Install Pending (on the successful ones). After the device is retired, you can use local account to login the device. To ensure that the device gets wiped when it is turned on, you can initiate the wipe action and then remove the license for the user. How do I remove the previous employees Apple ID with the wipe so that the iPhone can be reset for deployment to a new employee. The message The action to retire the mobile device is successful initiated will show when the action to retire the mobile device was successfully initiated. I've found a window today on computer saying that installation failed. Retiring the device from Intune management won’t unlock the phone. The Intune admins needs to have a list of device Intune gives you the ability to use the Wipe remote device action to wipe data from macOS devices, including the operating system. Only this, so I await. PKCS certificates My experience is that a computer account in "Fix pending" status is irrecoverable, and will never again move out of it. After the Intune Service Administrator enables the rule, Intune services run a background job every few hours to remove all applicable devices from the Intune portal and they will not show up in any Intune blade or device list anymore. We are migrating a client from one Intune tenant to another. com) list The app shows in the company portal, but once I hit install, I can wait hours, and it just shows "Installing" or "Install pending" respectively. When i delete or retire a device that is no longer in use from the Intune portal, company portal tells me that the device is no longer managed and any future emails don't come through but everything up to that point is still visible - this isn't great for BYOD Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities. Why is the diagnostics still pending and how can I solve this issue? Thanks. The issue was resolved with connecting the device to the internet. Namespace: microsoft. 3) Delete Device from Intune . This section describes how to remove a Windows 10/11 device from Intune. Skip to content. It feels there are a million different reset options in Microsoft’s endpoint manager (aka Intune). I retire the device, the status is "Pending" in Intune I boot up the device, so that it has a chance to sync. " Sometimes the devices remain in the Retire Pending state. The message Are you sure that you want to retire the mobile device with the ResourceId <ResourceId> will show when a mobile device was selected and the Retire button was used. I have assigned it to my Intune instance for management. This happens the next time the device checks in and receives the remote Retire action. Reddit thread. However, we want this device to have access to organizational resources, but the policies seem to be forcing the device to enrol again. 1) Enable Lost Mode. The MDM certificate lasts for one year from enrollment, and automatically renews every year. The only way I can rid of it is by uninstalling and reinstalling the client. This article will provide a step-by-step guide on how to retire a device with Intune MDM. The device removal is only applicable to Intune portal and devices do not get removed from Azure AD. As Intune Service Administrators at Microsoft, we often get a lot of inactive and stale Intune records due to the nature of test device enrollments. Reply. Only difference is when they are connected to Intune. Intune Delete vs Retire . Once the Does anyone know how to clear a “Wipe Pending” in Intune, without removing the object from Intune? Maybe I do not have those privileges but will not know until I know of the process to clear it, if possible. Register a free account today to become a member! There could also be stuff that is deployed but clearly hasn't been used in a long, long time that we could look at retiring. The underlying issue In this article. It will not remove any personal data. Steps required: Step 1: Go to Intune > Device My techs retire and re-enroll devices often to resolve issues with non-responsive devices and I don't want "delete and set back up" as the the answer to every issue. ; Check the status of the devices for which you need to cancel the device wipe. Leave a Reply Cancel reply. Retire a device. Does anyone know if it is possible to cancel Intune Windows 10 device actions that have already been sent to a device but not completed. but the Deployment Status is stuck on "Pending". It sounds like this would automatically retire non-complaint devices, but this is not the case. This will have a major impact on the workload of your Intune admins. The devices have supervised mode enabled. The script creates a . When you use Wipe, the device is also removed from Intune management and no warning Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. I disconnect the device from intune, but how do I get it OFF intune. 5: Unhealthy: Unhealthy state. Retire leaves the user's personal data on the device. More posts you may like r/Intune. However, if a user is blocked and MFA is revoked but account is still in Entra ID, you can still Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. The Azure AD account is still there, but in order to login it tells me now that a PIN must be setup (the PIN got removed as part of the retirement process). I recently discovered that this does not delete the device from Azure. I've avoided having this reoccur by keeping the device online after @Lu Dai-MSFT When using the local Windows 10 “Reset this PC” and choosing the option “Remove everything” the machine goes back to OOBE, then through Autopilot like a new machine. The Retire action removes app data, settings, and Intune managed email profiles from the device. I tested the "Remote lock" option on the device Let’s check the Bulk Device Actions in Intune, aka Endpoint Manager. Had a technician enroll a users computer under the tech’s user account and then deleted it through their company portal (portal. This blog post helps you delete a device from Microsoft Intune. Otherwise, delete and recreate the profile from scratch. How are others handling this? Update: Added a paragraph to clarify on the effect of Windows Autopilot for device Retire / Delete actions. WipeThe Wipe device action rest Intune device cleanup rules allow admins to choose between 30 and 270 days to remove inactive device records from Intune Automatically. If you open Intune's App blade, go to monitor, then app protection status, then search for a user, you can see the last check in per app for that user. Even if it were a PowerShell command or something, just for instances like this. This API is available in the following national cloud deployments. On a graph query the device registration state shows as approval pending. I would assume a factory reset is required if the phone is deleted from intune ← Getting started with Microsoft Graph and using PowerShell to automate things in Intune wipe pending. Confirm the device information and enter an optional note. ; Click Actions > Cancel Wipe. The documentation from Microsoft says a wipe (not retaining enrolment state and user settings): Wipes all user First check the service WAP Push Message Routing Service is running, check with dsregcmd /status if the correct Device Cert Thumbprint is used and is valid. I tried that yesterday on my test unit. You can check every day, week, or month your non-compliant device and perform manually some actions like retire or delete. Bookmark the permalink. The phone will still be locked with the PIN. This laptop can be freshly rebuilt and reused with Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. Retire requires minimal effort as it only removes corporate data, leaving personal data intact. If you remove users that have managed devices from There are several different options within Intune for devices – wipe, retire, delete, Autopilot reset and Fresh start. Members Online • [deleted] ADMIN MOD Wipe Vs. Or probably delete them from the console. You’ll get a new device id. All enrolled devices including MDM, EAS/MDM, MDM/SCCM (Co Management) devices will be removed. csv file that contains the device information, including the complete 4K HH. Welcome to the forums. Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your topics and posts, as well as connect with other members through your own private inbox! PENDING Using Task Sequence to update from Win11 22H2 to In this course, Support and Retire Windows Devices with Microsoft Intune, you’ll learn to complete the lifecycle by correctly supporting, troubleshooting, and retiring Windows devices with Microsoft Intune. Oh how clearly I remember How I wanted to dismember The MS Engineer who The RemoveIntuneDevice. So we have retired the device from intune portal and asked user to re-enroll the device. Some of the devices were purchased through Apple VPP and are enrolled/registered into Apple Business Manager. To confirm device removal, select Yes. I saw this in another post but I wasn't able to find it again. Expand Post. I forced a sync both through Intune, and the Company Portal, and the company portal says that I'm up to date. The device will still show up in Intune until the device checks in. Step 2: Select the “Devices” tab. Microsoft Intune Beginners Video Tutorials Series:This is a step by step guide on How to Wipe and Remove a Windows 10 Device in Microsoft Intune using Micros NOTE: An updated version of this blog post is now available at Using Intune device cleanup rules (Updated version) - Microsoft Community Hub. Before a device is deregistered from Autopilot, it first has to be deleted from Intune. I turned off lost mode on my iPhone to try to restore my information from my stolen iPhone's backup onto my new iPhone. You can restart, rename, Sync, and perform more by using remote actions from the Intune portal. Device Actions I'm noticing that inactive devices (based on built-in compliance policy) are retiring from Intune. Double check that. This means the device will have no way of receiving the wipe instruction for that user. When applied, the device is successfully unenrolled from Intune and removed from Intune Power the device off immediately and delete it from Intune. Select the devices you do not want to wipe that have status Wipe pending or Wiped. Also a lot of details on Intune Remote Actions. I feel like I am totally missing something. ps1 script enables you to retire and delete a device owned by the specified UPN. any help would be appreciated. jukl lpgf bly ynt cvznv lxq ozs ipscxvq wuzqtz ddleyjk