Authenticator stuck in loop Deleted Authenticator. As I have a new phone now I am unable to properly set up Authenticator and receive The person there sent me an email and instructed me to contact SSA, telling them I was stuck in a login loop between Login. My two options after saying I cant use the app is to use the app . We are happy to assist you! Based on your post, it seems that you stuck in a loop where you are unable to log in because you need Microsoft Authenticator but can't add it to the app because the Authenticator app asking authentication code while using Authenticator app. Stuck in a loop and can't get out of it . Yesterday, it asked to change password. Check if you can change your verification method from Authenticator app to mobile phone number or text message. However, every time I try to set it up I get stuck in a loop where I'm redirected to authenticator for verification and then told to open the app to authenticate while I'm already in the app. Or repost your question in the Authenticator forum: microsoft-authenticator - Microsoft Q&A Hey everyone. 2024-05-15T09:47:54. Thanks for your understanding and have a This help content & information General Help Center experience. Sorry for that our category may have limited resources on the Microsoft Authenticator related issues and questions. Help needed! identity. We use Modern Authentication to access our accounts and not 2FA. I have two-tier authentication with Google Authenticator, but Meta won't let me use that. Teams and Mobile Authenticator) and the corresponding web versions with Chrome and Firefox. We understand that you are having issues with signing in to your university account wherein you are experiencing a loop on the Microsoft Authenticator app. " 6. Because of CORS-Issues the access is handled via a proxy. We are sure that our experts from that team Authenticator Stuck in Loop. but the situation has entered a dead loop because Authenticator requires a The associated Authenticator account was no longer producing verification numbers and now I'm stuck in the often reported loop, where to do anything I need Authenticator's verification numbers, but in order to log into the Authenticator account I need its own verification numbers and there's no way out of this recursive hell. I'm trying to "Begin recovery" in MS Authenticator to restore from iCloud. Miller Herman 0 Reputation points. However, since Microsoft Authenticator was deleted, logging in to the administrator account now requires Microsoft Authenticator verification every time, and re-logging into the account through Microsoft Authenticator also requires I'm stuck in an endless loop that I can't figure out how to get out of. I’m trying to add my edu account back into Authenticator. I have email thru office 365. 2024-07-29T18:36:18. Now I’m stuck in a loop where when I sign into the app it’s asks me to authenticate it’s me. Earlier it never asked when I login. Microsoft Authenticator Loop Status: Open Once I fixed it I removed the Authenticator and was able to log into my email no problem without it asking to Authenticate. We know how important this is for you since you have an important information inside your university account. I got kicked out of teams, now I can't sign back in. I have recovery codes, but Meta won't let me use I enter my username and password, after which I'm asked to open the Authenticator app and enter the number shown. Well, there's an option "I can't use my Microsoft Authenticator app right now". I’m completely locked out of this account on anything but this phone. Thank you for the posting into the forum community. Stuck in an "Can't access Authenticator" loop I have a Microsoft 365 Business Standard account for my business domain. Based on your description, I understand that you cannot login to your work account as you are stuck in an MFA loop. None of the advertised account recovery methods work. Essentially I am not using the Authenticator app, hope this helps someone. Stuck in authenticator signin loop I want to access my student portal but due to change of device I am unable to do the student microsoft account as it asks to enter the number in authenticator but I cant signin my account in the authenticator too,What to do? Since your query is regarding the Microsoft Authenticator app, we have a separate This is where the loop occurs It says approve sign request on Microsoft Authenticator app or receive a verification code but it sends the verification code to the authenticator app, so the loop continues I have done all these things you have said already yesterday with the same result I think this is because when I originally set up this 365 Unfortunately, my app is stuck in a login loop, I can't log in to log out (my account has been deactivated) and I can't find any place to remove any further user accounts in the system. I got a new phone, redownloaded Microsoft Authenticator, went to sign in, and then the app asks me to use the Authenticator App to sign in to the Authenticator app. I cannot seem to talk to a person, and support wants me to sign in, which I cannot do. I tap "New account" and enter my credentials and now I'm asked to enter the number shown in the Authenticator app. Hi, I used to have an MS Authenticator working on my Android phone and due to issue I have been asked to uninstall and reinstall MS authenticator. while when trying to login in the microsoft authenticator mobile app, I am asked to verify authentification again. But I haven’t been able to find a way to use the backup codes until your suggestion. conf. Authenticator stuck in loop when trying to access work/school account. I can login to the right account, but wrong directory, and vice versa. 4. This is costing so much time and IIS-Windows-Authentication stuck in an infinite loop. And when I do that, I am told to “Review terms” again. Marvin Masson 21 Reputation points. I use the Authenticator app but recently the app states that I need to re When I tap the option to use Windows Hello/Security Key the Outlook App seems to be stuck in a loop and nothing happens. Now my Microsoft Authenticator is stuck in a loop and I am unable to receive codes to log into my school account. Hi paulK47_980,. You're not signed in to your Google account. 2. However, this is highly not recommended. it is a new phone so i download the Microsoft authenticator app and try to login. or . net app now right? I know there are issue with it but just want to see. Stuck in Microsoft Authenticator loop Administrator 365 why is there no other option in microsoft 365 login authentication, in the following image there are only two options that both force me to use microsoft authenticator. We are glad to assist! Based on your description regarding "Microsoft Authenticator / Stuck-in-the-Loop". Stuck in a login loop in Microsoft Edge. When I hit "continue" I am prompted to enter my PIN, which I do. Long story short: I changed my phone and erased my data (hard reset) from that phone, however I probably didn't delete my Work / School Account from that phone and within the Authenticator App before doing that. When I'm prompted for an authentication code, I'm unable to because it's not in my authenticator. Was using the native Authenticator app and they discontinued it so I can’t get a code. I had the same problem and it was solved I'm stuck in a 2-factor authentication loop I recently changed my outlook password but I forgot it when I tried to log back in. I just really wanna play wow. Expand My Authenticator recently stopped working properly. We are glad to assist. See Change your two-factor verification method and settings - Azure Active Directory | Microsoft Docs. I tried different MS Apps for Android (e. It worked perfectly on my old iPhone. Authenticator stuck in a loop. Microsoft just enabled Security Defaults for us, which enabled Multi Factor Authentication. When I click "I *IMPORTANT* Steam Mobile Authenticator stuck in a loading loop. Luckily I recovered my account recently. The user can navigate around the application fine for a short while, but certain actions inside the app start the loop again (e. Stuck in a Loop in Microsoft Authenticator Hi, I recently headed into my outlook account security settings and was asked to verify myself with my Microsoft Authenticator app. So we're stuck in purgatory. Mobile has latest updates. I’ve attached screenshots showing the issue—each time I try to sign in, it eventually loops back to asking for a code. Follow the prompts to Stuck in Authenticator 2fa Loop. I'm stuck in a similar situation, but unfortunately when I try to update security info, it also asks me to verify using Authenticator. Global administrator or Authentication Administrator role can delete the Microsoft Authenticator app for your account. Yosef Kalish 6 Reputation points. I feel stuck in a loop with no way to escape it. I understand that there is currently a problem with Microsoft Authenticator. As per your mentioned description, at once please kindly refer to this information article Frequently asked questions (FAQ) about the Microsoft Authenticator app, if it may provide some suitable troubleshooting information. To bypass login loop you must use a phone number that has never been linked to an ow2 account. Suspect it is due to the policy has turned off for authenticator requirement but my Admin account has authenticator registered previously, while Azure still require admin account to sign in via authenticator which results in a bug. net app and it asks for the authenticator code. ive tried a new number and no number at all and im stuck in a log in loop after the merge the authenticator on my phone pops up, but before I can approve it, the battle. So when I try to log in to MA I am asked again for a code which i have to be able to log in to get. I’m effectively stuck in a I am having huge trouble getting my Microsoft authenticator app to work on my new iPhone. You can vote as helpful, but you cannot reply or subscribe to this thread. Unfortunately I did not enable 1Cloud backup so recovery of my account is not an option. Reset password to back up email successfullythen it sends me to the authenticator app for 2-factor and doesn't work!! I keep getting billed. When I try to log into my work email, it says I need to use Authenticator to authenticate. I just bought a new phone, so I haven't added my account to the app yet. NOW - my school account doesn't work and IT doesn't know why, I can't add another account because I need authenticator to get into the account to add it to authenticator. Any help would be greatly appreciated. Reinstall the app: If clearing the cache doesn't work, try uninstalling and reinstalling the app. I’m stuck in an infinite loop trying to login to my Outlook account I’ve been signed out of my Outlook account. The account was working fie, I was able to access email using outlook app, and teams. Since you are unable to access your account, the best course of action is to contact your school's IT support team. But it's asking me for a code from the app in itself when im just trying to login to the app first. I have gone through the whole ID verification thing and got an email with a code. 1+00:00. I am the admin of the work/school account for Teams, and I am locked out now. My old iPhone was set up so Microsoft Authenticator is backed up into iCloud. it worked the first time but it randomly uninstalled itself, when i tried to log back into it it said i need to use the authenticator app to sign into the authenticator app. Removed account, tried to add it back. not sure this is the case. After that, back to expired login, and after that, terms, login, terms, eternal loop. Authenticator app stuck in authentication loop? Katie 30 Reputation points. But it keeps asking me to get the code from the app. when I select "I can't use my Microsoft Authenticator app right now", it still asks me for a code like below. I no longer have the old iPhone. This thread is locked. Could someone advise on how to reset the Authenticator app or regain access to my account without the old device? My Authenticator recently stopped working properly. This will reset the app's The problem is that when i try to buy the license, after typing the password it prompts me to approve using the microsoft authenticator app. I go onto authenticator and try to add my account however once i have added my email and password it takes me to the authenticator screen and tells There is an option: 'I can't use my MS Authenticator app right now. If you are using a work or school account, please see Set up an authenticator app as a two-step verification method - Microsoft Support The only difference is that I use LastPass authenticator, and everything is stuck in a loop. I’m trying to log into a university account and whenever I try to it gives me the two digit code and says ‘open the authenticator app and enter this code’ I open the app and nothing Stuck in a loop where it won’t allow me to contact Facebook support or upload photo ID to secure account and regain access. If so, you can make these the default and remove the authenticator app. Microsoft Authenticator is stuck in a loop I switched my Apple ID when I got a new phone because the old Apple ID was an email so old I no longer had access to it. Thank you for reaching out here at the Microsoft Community Forum. Go there and it tells me to enter the Authenticator code. I didn't think it would be a big deal, but now I can't log into anything. In summary, Microsoft Authenticator is stuck in a continuous loop, preventing me from logging in. The only other verification options us the Authenticator App as well so I can't use the 2FA for my MS Authenticator death loop Hi, My wife uses her email address at Microsoft in a private and a business context. I'm specifically having this problem with Microsoft Authenticator(Microsoft store, Xbox app, etc). I have the same question (33) Report abuse Report abuse. Security defaults are on. Is there a way to circumvent this? This loop will continue unless you don't approve the MFA prompt, and instead hit the button in the upper-right hand corner to drop back to the SharePoint app. Im stuck in a microsoft authenticator loop I got a new phone. 5. I've attempted some fixes. Honestly I came here for advice about it but never found any, all I did was go to sleep and it worked the next day. to schwabbie. e. I am a one-man show, so there is just the one real user and it is the admin for the account. If the password is correct it returns me to the first login page. Regarding removing all authenticators, this may need to disable security defaults in Entra admin portal. Stuck in a Microsoft authenticator loop I have a work account (but I also have a personal account made by accident w/ the same domain, which I think I used for microsoft office) I am trying to set up a pin/face ID login and when I do, it says to open my authenticator app to approve. 2023. Hi, my office 365 account used to work with my desktop apps, I have confirmed with my admin system twice already that I have the appropriate license and everything is enabled but i keep getting stuck in this loop. The App asks me to log in to my account and then asks me to enter the Verification Code from the Authenticator App- which is where I am currently trying to log in from. Secondly, Use a Different In summary, Microsoft Authenticator is stuck in a continuous loop, preventing me from logging in. My computer died a few days ago and I got a new laptop. I seem to be stuck in a verification loop when using the Authenticator App. If this happens to you, I'll suggest you login to Login. When I select “Can’t use Microsoft Authenticator app right now,” it still brings me back to the same loop. I don't even I am trying to access a Microsoft Account that I previously set up Authenticator on using another phone. After passing the credentials for signing in screen goes all white. Stuck in authenticator loop . Prompted for two options: 'Approve a request on my Microsoft Authenticator app', and 'Use a verification code'. I can login to outlook and check my e-mails on a work PC, but I can't change the security settings. Unable to login to my work account - Stuck in Authenticator loop Hello. I've tried using the Authenticator app to approve the sign-in, it will loop that too. com > Security Info > Add sign-in method > Authenticator App and complete the steps using the provided QR code in order to add your account. First requesting I download the authenticator ap "Action Required Your organization requires additional security information. You can find specialized assistance in the "Microsoft Authenticator" section at Microsoft Authenticator - Microsoft Q&A. I understand your concern but since it’s related to Microsoft Partner authenticator issue, I would like to suggest you post your concern in the related community Microsoft Partner Community, to make sure you get the detailed help from the experts. Stuck in an Microsoft Authenticator App loop when trying to login to a new device with the same mail id So i recently moved to an ios device from an android, and i was trying to login to microsoft autheticator through my school mail id. when I tried to add my account back to MS Authenticator, it asks the same - i. When I try to log into my work email, it says So I downloaded the Authenticator and logged in to my account on there, but it says to open an Authenticator app to continue even though I’m currently on Microsoft Authenticator. Reset my phone. I press the link that I don’t have use of the app and it sends me right back to the same page asking for the code from Authenticator. All the alternative ways to log in that the log in process gives loop back into using the authenticator. When I tap on that, I get two other options: both of which require the Authenticator app. It seems to get stuck in this loop when trying to make the account passwordless. Facebook logged me out simultaneously on both my laptop and phone. I’m desperately trying to log into my account. When I click “Agree”, I am told that “Your login session has expired” and need to login again. in order to login to Hi, I am stuck in a loop with 2FA. In the last 24 hours, MS logged me out of that account for essentially everything everywhere. Dear Bacchinif,. I am using MS authenticator to support two-factor authentication of my work account. I cannot get into my account to cancel an Azure billing subscription and am stuck in an Authenticator loop. If your account is Microsoft 365 Work/school account, it is recommended to contact your admin and ask them to reset the authentication method for your account. This happened after I switched to a new phone. Aug 19, 2022. I log in, verify via the Microsoft Authenticator app, then Microsoft Authenticator Endless Loop Hello, I’m running into a problem with Microsoft Authenticator and my Microsoft business account. Every morning MS Teams application on my iPhone (iOS 15. Which obviously I can not do. When trying to log in to his email, the log in process asks for the second verification from the Authenticator, but it doesn't give any options for the second verification. 6 - When clicking on this option, there are 3 alternatives: A. Meanwhile, on my phone, Authenticator isn't set up. (Found in another post) Q) I try to log into the Microsoft Authenticator app and it asks me to verify using the authenticator app? Q) The Microsoft account I am using is stuck in an authenticator loop? Q) I can’t set up MS authenticator because it’s asking me to verify using the same app. Ask Question Asked 2 years, 4 months ago. I've Stuck in an MS Authenticator loop I know this has been asked before, but I can't find anywhere a solution that works. As per your mentioned description, I totally understand your concern and for that, as we have dedicated Microsoft This help content & information General Help Center experience. Here is a similar thread from that forum for your reference. They both receive the notification, so when my phone is in the loop, on the tablet you can authenticate adequately. Ask Question Asked 5 years, 4 months ago. Viewed 4k times 3 . When I contacted SSA again, they knew nothing about the website "loop", and had no one to provide technical support. The login pop up window keeps on Stuck in a authenticator app loop I just got a job and they gave me an outlook email to sign into, i signed in and downloaded the authenticator app. and everything is stuck in a loop. iPhone 12 to iPhone 14. We can't login to our account management security settings to update them because to do so we have to open the Authenticator app to verify our identity. I have two-factor authentication setup instead of a password, using an alternate email address and the Authenticator app as my method to login. Microsoft Authenticator / Stuck-in-the-Loop . Use a verification code from my mobile app - This the same thing as the previous option . I wish I could handle your question, however, questions involving Authenticator are better suited to be posted in the Microsoft Authenticator - Microsoft Q&A, where more users discuss them. Search. Asking for help, clarification, or responding to other answers. For the best help experience, sign in to your Google account. Thank you for your help so far. Or perhaps the legacy 2fa conflicting with MS authenticator registration. Matthasaqq 256 Reputation points. Since getting a new phone the authenticator for this account is not set up correctly and so I am unable to enter the authenticator code, and I can’t complete the authenticator setup without accessing the M365 account. The loop is basically: Login page where you fill in e-mail along with a box saying "an account was found you can use here" (translation might not be exact) With my own account I used to log in the previous loop. I've tried deleting the app and reinstalling and it doesn't help; it's still doing the same thing. Go to the Authenticator and it tells me that it is now in the battle. I tried setting up the app in my First, try to uninstall and reinstall the Microsoft Authenticator app on your device. When prompted for authenticator code, I selected "authenticator not available. Reply. Tried to log back in (since i have my userid & pswd) but unfortunately google now does a 2-step verification thing where they send a 6-digit code to your phone to complete the Thank you for posting to Microsoft Community. Kindly check this thread Authenticator Stuck in Loop - Microsoft Q&A from Microsoft Authenticator forum, In the meantime, I would like to share some information with you, since we have dedicated support team for Microsoft Authenticator related query. Harassment is any behavior intended to disturb or upset a person or group of people. For the ones who are stuck in the loop and cant access security info. Authenticator Stuck in Loop. If you are unable to login to your Microsoft account or Microsoft Authenticator app, you may need to contact Microsoft support for assistance. to finish the sign-in process it asks me to approve the access in my Microsoft authenticator app. Modified 5 years, 4 months ago. Uninstalling Authenticator didn't Authenticator Stuck in Loop. 0 votes Report a concern. We are both stuck in an endless loop of authentication. HOWEVER, the sign on for the Authenticator app is ALSO saying I need to approve the sign on in the app. The App asks me to log in to my account and then asks me to enter the Verification Code from the Authenticator App- which is where I am Why is MS Authenticator still stuck in a loop. 04. However, since your issue concern is relevant with Microsoft Authenticator and Sounds like the loop I was stuck in. But the Authenticator app is not giving us a code to verify. Now when I tried again it’s asking me to authenticate using the app. as it asks for a code from the same MS Authenticator Hi. Okay, I'll open up the Authenticator app. The app was fine earlier this week, now it's a I seem to be stuck in a verification loop when using the Authenticator App. Will try soon Login accounts are stuck in an endless loop I really don't understand why Microsoft always put heavy shackles on the login account? The name is to enhance the account security factor, but it actually brings more trouble to customers! I remember that when I logged in before, I was prompted to download the authenticator after entering my password Stuck in authenticator app sign in loop My Microsoft authenticator app tells me I have to "Sign in again to your account" because "Your information may have changed" (it hasn't a far as I know), and until I do so I "won't be able to approve future notifications". I go into Entra, clear all sessions and all authentication methods. At initial stage, I have tried to find information article about Frequently asked questions (FAQ) about the Microsoft Authenticator app, if it can provide any suitable information. Reset my computer. She is self-employed and has been able to use MS Teams without any problems - until the changeover on 13. Approve a request on my MS Authenticator app - This is a joke. Chrissie1212. net, I am told to “Review terms”. Selected "Text phone with code" ** Note: On a separate attempt prior to deleting the authenticator, I got a failure message at this point. For original post，you may refer to ：Stuck in a Microsoft authenticator loop - Microsoft Community . Afterward, the admin account was stuck in this infinite loop as attached. I'm experiencing Extreme frustration adding my Microsoft Workplace account to Microsoft Authenticator. They all show the same behavior and get stuck after choosing security key as MFA method. Support I think my problem is I got a new phone and my google Authenticator doesn’t translate over from old phone in the move to new phone. A user cant login into his account, he is stuck in authenticator loop. The Microsoft Authenticator APP worked normally, the only recent change was the Android 13 system update, I also recently returned from a trip to the US. Authenticator Loop! I’ve been trying to login to my Teams account but once I input my username and password I’m automatically sent to my Authenticator app where I’m presented with a two digit code to put into the Authenticator app THAT I’M ALREADY ON! It’s very infuriating and I’ve been stuck in this loop for a while! I’ve already Authenticator app is stuck in a loop when trying to authenticate account I need to log into Teams for a work email account but by doing this i need an authenticator account in order to say its me. I am trying to set up my work email. net app and to go there. Authenticator app stuck in an infinite loop I bought a new phone and need to setup the authenticator app. I download and try to sign into outlook email. But when I go to actually sign back into my work email, I get prompted to restart this whole process over. I am stuck in a loop of trying to login to my email and microsoft authenticator requesting a code. I've been trying this for days, and every time it ends up the same way: Enter my username Based on your description, you are stuck in a loop with the Microsoft Authenticator app when trying to access the your school account . Best regards. Restarted iPhone. Hello I am trying to access microsoft admin for my team to manager users and it is . Stuck in a loop with the Authenticator application I’m trying to add a work account but when I do I get a message asking for the authentication code in the app, which of cause I can’t as I'm trying to add it to the app. I Authenticator app puts me in a loop requesting to re-enable phone sign-in Something changed with my account and I can't get into my outlook or xbox. Type of abuse Harassment is any behavior intended to disturb or upset a person or group of people. Well after i did this, i was kind of in a loop because it was telling me to sign in with my mobile authenticator code, but it wasn't showing up at the bottom of I enter my password and it goes right back to the same screen again. After the change, it is asking me to authenticate thru authenticator app. Select ‘I can’t use my Microsoft Authenticator app right now’. After that when I try to add account using QR code I keep ending up with "Activating Please Problem with two factor authentification Signing in to my iCloud account with two factor authentification, I get the window informing me of the attempt to log in, I authorize that, I receive a code, but then no digit window in which to enter the code, either on my MacBook Pro or my iPhone. It's like the app is stuck in a sign in loop. 947+00:00. Modified 2 years, defaults as 'yes' on your tenant or alternatively you can use Azure AD Multi-Factor Authentication using the Microsoft Authenticator app using notifications. Stuck in an authenticator loop My authenticater app is no longer working. 6866667+00:00. 2022-09-21T18:31:46. Matthasaqq 216 Reputation points. Hi Jonathan Guerrier, Thank you for posting in the Microsoft Community. Kindly check this article about Common questions about the Microsoft Authenticator app - Microsoft Support if it can provide any suitable information about your mentioned concern. Contacted the support and they told me they cant help me as its with Authenticator and not Microsoft Stuck in an infinite loop of needing to already be signed in to the Authenticator app to approve a sign in FOR the authenticator app. Clear search Stuck in loop of authenticator app I got kicked out of teams, now I can't sign back in. So I'm stuck in this loop: I can't sign in to my account without the Authenticator app, and I can't add my account to the Authenticator app without using the Authenticator app. If you’re unable to skip the download prompt and proceed with your iMac, it’s recommended to follow the troubleshooting steps mentioned above. I can't log in to the right account and right directory that can change these settings. On my new phone, I have tried: Signing into Authenticator App - every option leads me back to requiring a code from the Authenticator App (constant loop) Removing the account from my authenticator app and adding it again - repeats the same Authenticator Loop and Instant MFA Denial Greetings. I'm trying to access an old ASP. To log back in, it's challenging me with Dear Joel Gonzalez, Welcome to the Microsoft Support Community. What is it about this specific account and directory that's not working? My Authenticator recently stopped working properly. Copper Contributor. The work email address is greyed out in the app. We greatly I was stuck in this situation since last year when my phone was broken and missing my google authenticator app. When Authenticator pops upit also asks me to authenticate via Authenticator. 5666667+00:00. I installed the authenticator app, then when I try to login, it tells me to use the authenticator app to approve the authenticator app. On-prem Active Directory using AD Sync. My suspicion is the issue is linked to MS authenticator registration campaign and security defaults conflicting. I can't sign in because my account says it need me to approve the sign on in the Authenticator app. Now I wanted to upgrade her account to a purchased MS Teams Essentials and am stuck in a death loop with the MS I am stuck in an infinite loop with Microsoft Authenticator verification. Experts in this category have extensive knowledge of the Multifactor Authentication and can Based on your description, Authenticator App is stuck on the loop it generates the code but there is nowhere to enter the code. You can We have 2 options to resolve the issue. I am the admin for our Microsoft setup. When I click "login another way", the only two options are the authenticator and to enter a code, which tells me to view it on Stuck in an authenticator loop I upgraded my phone and forgot to back up my Authenticator. Also, CG did not ask for a SMS backup option so I can’t get a code I recently got a new iPhone and want to use outlook for student emails which requires verification through the Microsoft authenticator app. Doing so will get you logged in Stuck in Authenticator Loop I have been locked out of my Desktop Last Pass account, I have entered my correct password and email address (proved by receiving an email with 6 digit code) I am directed to Multifactor authentication and tried various times with different options to verify, SMS, email and the Authenticator app and each time I get 1. I have deleted the app, cleared my cache and cookies and tried 2. Be sure the authenticator app is not in the none-usable methods category. Threats include any threat of violence, or harm to another. When I click "login another way", the only two options are the authenticator and to enter a code, which tells me to view Since getting a new phone the authenticator for this account is not set up correctly and so I am unable to enter the authenticator code, and I can’t complete the authenticator setup without accessing the M365 account. I went through teams. I have tried to contact an agent for help however instead of ‘chat with a support agent in your web browser’ the option comes up as ‘reset your password’ and then I end up back in the loop of not being able to reset my password because I can’t get into the Authenticator app! Why is this so difficult. However, I do not have the authenticator app. Since here is the first post I found useful on Internet, I would like to share my Stuck in an Authenticator loop I have successfully gone through the process of downloading the Microsoft Authenticator app, adding my work email account, and scanning the QR code. js-File. There is no other means of authenticating set up for this Microsoft account. When I try to login to battle. Ok, so yesterday, my mobile authenticator told me to reboot my device because i couldn't confirm trades, so i did. I can't do this though as every time I try to add my account to the app, it requires the authenticator app to To do this, go to your phone's settings, find the Microsoft Authenticator app, and clear its cache. 3. My Authenticator recently stopped working properly. I can't work because all my passwords are locked. no Stuck in an Authenticator loop and no IT administrator to reset work account TFA I set up a nonprofit MS account for my organization (of which I'm the only employee) to get a copy of MS Word. My team is currently trying to roll out passwordless MFA but are having issues with some users trying to enable phone sign-in inside the Microsoft Authenticator app. net support Hi Philipp Censkowsky, Have a good day. Microsoft Authenticator stuck in a loop . One suggestion offered by a helpful google search was "try turning off two step authentication As you can imagine it is very frustrating as I am stuck within a loop. Question Hello all, really hoping someone might have some insight for me here. 2024-10-30T19:35:49. Matthasaqq 251 Reputation points. The number A few days ago one of the accounts (hosted on 365) ran into a sign-in loop; you need to log in, log in successfull, pop-over bar you need to log in. For others though it is a real pain in the arse. gov and disconnect your SSA account Thanks for contributing an answer to Stack Overflow! Please be sure to answer the question. 2022-09-06T20:47:59. Opened Teams and signed in. I’ve been stuck in this loop for a long time First try to Clear App Cache and Data: On your iPhone, go to Settings > General > iPhone Storage. So I just got an iPhone because my old Samsung broke. Microsoft Authenticator. Use a verification code from my mobile app. You can ask your questions If you are adding a work or school account for two-step verification, you can also visit mysignins. gov and SSA. or to log in to my account on teh authenticator app which prompts me to again approve the request in authenticator app. I tried to log into my uni account which is outlook and requires an Authenticator Coins 0 coins We have few cases now wherein when a user logs in to Office 365 web portal (or any web version of Office 365 apps) the user gets stuck in an authentication loop. 1. I try to sign into the battle. Tried CC cleaner to clean up registry and everything -- also keep in mind this is a fairly recent reinstall of windows. Users call about stuck in a registration loop with MFA. The authentication prompt "approve/deny", when clicked approve and used my Android device pin to complete the "approval", the app is Stuck in an infinite loop. Dear Paul Holbrook, Greetings! Thank you for posting in Microsoft Community. I am having huge trouble getting my Microsoft authenticator app to work on my new iPhone. I am the tech support guy for a small business of about 10 employees. SkraggleB-1683 April 23, 2021, 9:00pm 1. If I go to my account, I can't click 'security info' to change/remove the authenticator (which currently isn't working) and reset it, because when I click security info it In your case, you're probably stuck with contacting Microsoft for support unless you can get in through a csp/licensing provider. For some users, it works like a dream straight off the bat. Result : identity can't be verified and I can't access my account. So we use Office 365. Clear search Stuck in Authenticator Download Loop. Stuck in Authenticator 2fa Loop - Microsoft Q&A. . In trying to set up the Authenticator App for this account, I’m being asked to enter a code, supposedly generated from the very same Authenticator App, which of course I’m not seeing. I can't tell if this is a serious design flaw or I'm messed something up but it However, recently it is not working. I have a totally infuriating problem which is that when I log in to my Office 365 account on my Mac, using the outlook client (16. When I tried to login to my Teams, it asks me to provide approve on Authenticator or provide a security code. BUG Hi From the past few days, I just cannot log into an account in Microsoft Edge. Go back to it and ignore Meaning I have the authenticator on my phone and tablet installed and configured. NET-Api(API 1) via Angular 8. For some reason, MS has been adding this in on its own :(4. If that doesn’t work, try to clear the cache and data of the Microsoft Authenticator app. Hi. Good day! Thank you for posting to Microsoft Community. Vasya Pupkin 0 Reputation points. Any ideas from there? Okta can reject an authentication if the factors provided don't satisfy all the "Authentication policy" conditions, causing the user to be prompted to select the authenticator again until Okta accepts the factors provided since there are scenarios where allowed factors do not satisfy the Authentication Policy Rules since factor's properties can differ from the OS used or in case of For issues specifically related to the Multifactor Authentication, I recommend posting your concerns in the relevant community. The circle never stop spinning and my login attempt eventually timed-out. Emma Robinson 5 Reputation points. Is there a solution for this? (Edit: And if I try to open battle. Find the Microsoft Authenticator app and select it. Removed the two-step authenticator from my Microsoft Account I bought a new phone and need to setup the authenticator app. A) Yup, definitely run through the steps in the above article. viewing contact/profile information) When I log in to Azure with MFA, I get stuck in a login loop. Can't get support via phone number or email. Its a never ending loop and a terrible system. Alternatively, I can Stuck in a "Help us protect your account" page loop with enabled MFA. 2022-11-02T22:38:47. microsoft. 347+00:00. Approve a request on my Microsoft Authenticator app. I seem to be in a cycle of Authenticator hell. Common questions about the Microsoft Authenticator app - Microsoft Support. I have a login and password but every time I try to login it asks me to use the MS Authenticator app which does NOT provide any numbers. I use Microsoft Authenticator for work purposes. I can't do this though as every time I try to add my account to the app, it requires the authenticator app to verify the account, which I obviously can't do. approve the addition request. 58), I get stuck in an authentication loop. I select 'Use a verification code'. We are having tons of problems. I headed into the app and found that my account Dear Lea Cent,. Prompted to enter a code with the message: 'Enter the code displayed in the Microsoft Authenticator app on your you are asked for the code even on the authenticator itself when adding the account and you are stuck in the MS authenticator loop of deathCheck my JDM chann Google 2-Step account Verification - endless loop I removed Google maps from my phone and it somehow logged me out of all my other Google stuff (gmail, gvoiceetc) . Stuck in 2FA login loop . When Authenticator pops Hello. Ricky Hunter 10 Reputation points. Firstly, let me clarify that the following question is not a personal one but a business one. g. Stuck in loop telling me to download Authenticator and then says it doesn’t recognize my email account! However, you can still use Authenticator on your iMac through Safari. I'm trying to log into my work OneDrive account (new computer), it wants me to verify with authenticator. I managed to on my phone but since my phone number is no longer in service I am locked out of both my authenticator as well as my account on my pc. so i go to my outlook Passwordless MFA stuck in a setup loop for some users . 5) is stuck on sign-in, in the infinite loop MS Teams <-> Authenticator app (the only thing that helps is to click very fast to sign out and re-sign in again). We got your concern about getting stuck in the Microsoft Authenticator look app, as you’ve tried to update the alternate email address in your account. Once upon a time it was there, but after my Thinking there was no work around and that I would never get my mobile Authenticator to work, Something special happened, It finally worked! So do like everyone says delete the app, reinstall, clear the data/cache! Mobile Auth Setting up loop, Simple fix! Authenticator Mobile Feedback Discussion. Provide details and share your research! But avoid . I deleted MS Authenticator from my phone as it wasn't working, I also removed one account. after which it asks for my password. Today I lost my entire day trying to figure this out. I have the Microsoft authenticator app as two step verification for my school accounts (I have two--one work, one student), but I ended up getting a new phone. That would allow me to update settings with the Authenticator app. Essentially, authenticator is asking me to use Authenticator itself to enter authentication codes, which is not possible. I flagged it going forward and the method So the Authenticator is supposed to be in the battle. net login page refreshes itself. It does not let me sign into my account. Matthasaqq 261 Reputation points. While logging in, it goes till the point of asking password, after entering password, it just loads for a second and goes back to asking password, and this happens infinitely. B. Even when the app is open, nothing pops up. I used my phone number as one of my authentication options but it only gives me the authenticator app as my second option. xsdm bzch kppt fepml hgy ywodg oieyi spkd rpxebl vly